Claims Handler

Matt Burton
Bestwood Village
£15,000 - £19,999
08 Jan 2019
14 Jan 2019
Contract Type
Full Time

Claims Handler - Nottingham

£19,000 - £21,000 DOE + company benefits

Competitive salary, 22 days holiday, great working hours (Monday to Friday 9am - 5pm) and dress down Fridays. You will also receive industry leading training and full funding for industry qualifications!

We are looking for a Mitigation and Recoveries Claims Handler to join our diverse and thriving team in Nottingham.

We are looking for individual who possess the following skills:

  • Strong verbal and written skills
  • Ability to work on own initiative
  • Ability to demonstrate attention to detail
  • Good organisational and time management skills
  • Ability to research and gather evidence
  • Ability to work as an individual and as part of a team
  • Passionate about delivering a first class customer service experience
  • A positive attitude and a proactive approach to solving problems
  • Strong problem solving and negotiation skills
  • Able to co-ordinate a variety of actions concurrently

The role

Mitigation is the removal or management of trees or vegetation and is a vital part of the Subsidence process. Your responsibilities will include:

  • Managing your own caseload of claims
  • Liaise with internal colleagues and external stakeholders (policy holders, third parties, clients, brokers, suppliers etc)
  • Working closely with colleagues in the Subsidence Team to resolve claims
  • Reducing claim sum and timescales through prompt action (particularly when trees are owned by neighbours or third parties)
  • Carrying out appropriate action as quickly as possible whilst closely managing/tracking cases to ensure successful recovery of the costs from third parties & local authorities

Our client prides themselves on their approach to work and their connection with their clients and customers - They are an extension to their clients business, and have earned their trust to represent them with the best people in the business

If you are interested in this position please apply or send your CV to

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