Rail Consultant- Business Travel

Recruiter
Urbanberry Recruitment Ltd
Location
London (Central)
Salary
Competitive salary
Posted
08 Jan 2019
Closes
15 Jan 2019
Contract Type
Permanent
Hours
Full Time

We’re pleased to be recruiting for one of our fantastic clients based in the City of London who require a Business Travel Rail Consultant to join their team.

Our client is renown in the business travel industry for providing a seamless travel service to their corporate travellers. They are seeking a Business Travel Rail Consultant who can step in to a role where service levels are hugely important and who can work well with other departments to ensure a totally perfect corporate travel itinerary.

Based in a stunning office in a location easily accessible from Farringdon and surrounding stations, the successful Business Travel Rail Consultant will:

  • Process all rail travel requests from corporate travellers in a timely fashion meeting Service Level Agreements
  • Maintain a high level of rapport between yourself and the client either via email or phone
  • Research and quote required journeys using travel specific software (Evolvi)
  • Suggest alternatives to clients when the preferred option isn’t available, or, there is a more cost effective journey that could be taken
  • Book Eurostar journeys
  • Work with the clients travel policy and guidelines
  • Complete all administrative duties connected to the role including refunds and exchanges

We’re looking for the perfect Rail Consultant to be knowledgeable, a real team player and of course, always be looking to achieve 100% customer satisfaction. If you can demonstrate the below on your CV we’d love to hear from you!

  • Ideally Rail Consultant experience in a business travel environment
  • An excellent knowledge of UK geography
  • Experience with UK Rail refunds and exchanges
  • Evolvi experience would be highly desirable but other rail booking systems may be considered
  • Excellent communication and organisational skills
  • Capable of working in a busy and demanding environment
  • Excellent attention to detail

Our client offers all their staff a generous basic salary plus access to one of the best benefits package on the market. If you’re interested in becoming part of a prestigious travel management company then please send your CV and we’ll be in touch for a confidential chat!

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