Do you have experience providing exceptional customer service?Are you looking for the next step in your career?If so we have the perfect role for you within our Underwriting teamWhat does the role involve?
As part of the Underwriting team, you will have a high level of responsibility and decision making however you will be supported with a comprehensive training plan which will ensure your success as an Underwriter at Hitachi Capital. The successful candidate will provide expert customer service to our customers (Consumers and Introducers) verbally and in writing, by dealing with a variety of administrative and underwriting support task tasks professionally and efficiently, ensuring premium customer service is delivered at all times. Some of the responsibilities of this role include:
- Making sound judgements on credit applications which have been referred by the system. You will be assessing the customers' affordability to ensure we are being a responsible lender at all times.
- Using a variety of tools and information to help you make your decision incl. Experian, bank statements, payslips etc.
- Escalating any suspected fraudulent applications to the specialist team for further investigation
To be considered for this opportunity you will have previous customer service experience and good administration skills. Previous experience in Underwriting is not a mandatory requirement however similar skills and experience are advantageous. In addition you will possess:
- A high level of accuracy
- Strong attention to detail
- Demonstrable IT skills
You will be a team player, have the ability to build rapport and able to use your own initiative at all timesInterested?
If you like the sound of what we have to offer, and want to be part of our team, then don't hesitate - apply today. We're really looking forward to hearing from you.
Hitachi Capital (UK) PLC is an Equal Opportunities employer and we welcome applicants from all backgrounds