Showroom Sales Assistant (Guildford)

Swoon Editions
Ash Vale
£20,000 - £24,999
12 Jan 2019
15 Jan 2019
Retail and Sales
Contract Type
Full Time

At Swoon, we’re constantly striving to give our customers a seamless but memorable shopping experience, cutting through the sea of sameness offered by many retailers.

We are looking for interior-aficionados to represent and showcase the best of our brand in one of our first, permanent, in-store Swoon experiences, located in Guildford. You will have a passion for our products, for interiors and design more broadly, and be confident in sharing this with customers.

You'll be responsible for offering our customers an outstanding service:

  • Create a welcoming atmosphere, offering customers a Swoon home
  • Give home style advice and answer customer queries on our products
  • Assist customers in placing orders, making the process enjoyable
  • Be a brand ambassador, living and breathing our company values
  • Take pride in maintaining a stunning showroom of Swoon products
  • Customer focused: confident and capable of dealing with customers (preferably with experience to prove it)
  • Prepared to stick to something - we're looking for people that enjoy working hard at something to get results
  • Passion for beautiful things, specifically interiors and design
  • Self-motivated and able to work with minimal supervision
  • Up for the challenge of working for a high-growth start up
  • Ability to work a flexible schedule over the 7 days we are open (9.00am-6.00pm Monday to Saturday and 11.00am-5.00pm on Sunday)
  • Currently looking for full-time hours (37.5 per week)
  • Competitive salary
  • Pension scheme
  • Private medical cover
  • Wellbeing allowance
  • Perkbox voucher/discount platform
  • Your birthday as an additional day off
  • Increasing holiday allowance with tenure
  • Friends & family discount

About Swoon

Established in 2012, and backed by Index Ventures (Deliveroo, Dropbox) and Octopus Investments (Zoopla, Secret Escapes), we’re on a mission to be a global online interiors brand; making homes remarkable through distinctive design, beautiful craft and fair prices.

Swoon is an advocate for people who believe that home is a sanctuary and has the power to physically affect our health and happiness. Our customers are stylish and savvy professionals who are time-poor but thought-rich; they demand the best out of life.

We call them Hip & Humble, the obsessive creators of homes that constantly evolve with ideas that are as unique as their owners.

Swoon’s business model helps to fulfil the interior desires of the Hip & Humble. Our Fast & Responsive Design Process enables us to launch new designs every day, initially in a small batch. And our direct-to-consumer brand, without the traditional retail overheads, ensures our designs are not only distinctive but affordable too. We use real-time sales data to test demand very quickly and then scale production on only the most popular pieces.

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