Customer Service Advisor - (Part Time) London City

Ernest Hathaway Associates Limited
London (Central)
£15,000 - £19,999
08 Jan 2019
17 Jan 2019
Contract Type
Full Time

Customer Service Advisor/Office Administator

Part Time 2-3 days per week.

Could lead to full time

What you’ll be doing…

  • Researching potential new clients
  • To ensure that queries are responded to within our agreed response time
  • To achieve KPI’s whilst maintaining excellent quality
  • To handle customers across email and phone
  • You will work with your colleagues across Customer Care to identify and highlight trends in any customer queries

What’s in it for you…

  • Generous salary, bonus and pension matching
  • Great development programmes
  • Amazing offices and great culture
  • Staff Outings and Welfare

We’d love to meet someone with…

  • Proven previous experience in a Customer Care role ideally call centre or online queries
  • Good PC & typing skills
  • Excellent written and verbal communication skills
  • Able to work in a team
  • Good attention to detail
  • Flexible to work shifts
  • Great communcation skills - social and love it!
  • Curious and like to spot opportunities for improvement

Where is it based: London Shoreditch

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