Owner Services Manager - Holiday Lettings Agency (Part Time)

Recruiter
Webrecruit
Location
Winchester
Salary
£15,000 - £19,999
Posted
08 Jan 2019
Closes
17 Jan 2019
Contract Type
Permanent
Hours
Full Time

Owner Services Manager - Holiday Lettings Agency (Part Time)
Winchester, Hampshire (with occasional travel to other offices and holiday homes)

Are you a highly-organised administrator with great customer service skills? Looking to progress your career as an Owner Services Manager with a rapidly-growing holiday lettings business? If so, read on.

The Company

Our client sources stunning properties from around the UK to provide customers with their dream holiday getaway. They are now looking for an Owner Services Manager to join them on a part time basis and deliver a high-quality service to their property owners.

The Benefits

- Salary of £18,000 - £21,000 pro rata
- Pension
- Take on a varied role where no two days are the same
- 20 days’ holiday pro rata (increasing with service)

This is a brilliant opportunity to make a positive, lasting impact on the people who make our client’s business possible - their property owners.

You will have the chance to significantly increase your skill-set, manage a portfolio of properties and get involved with various stages of the holiday lettings process.

So, if you think you’d thrive in a fast-paced and engaging environment, working alongside a team who love creating unforgettable holiday experiences, our client wants to hear from you.

The Role

As the Owner Services Manager, you will oversee a portfolio of holiday properties in the Sussex region and deliver an outstanding service to property owners.

Reporting to the Owner Services Team Manager, you will help to bring new houses to market, including writing content, arranging photoshoots and reviewing details before they are published on the website.

Striving to provide high levels of customer service, you’ll respond to owners’ queries via telephone and email and ensure any issues are swiftly resolved.

Additionally, you will:

- Carry out analysis on your portfolio
- Suggest ways to enhance the presentation of properties to help grow sales
- Liaise with the Marketing Department to create social media content and blogs for your properties
- Help to manage any refused and cancelled bookings
- Upload content and data to internal systems and the website

About You

To be considered as an Owner Services Manager, you will need:

- Experience in an administration role
- Previous experience of working in a busy office environment
- A clean driving licence
- Great communication skills
- A strong customer focus

A degree level qualification would be beneficial to your application, as would previous experience in the travel and/or tourism industry.

Our client would love to hear from you if you’ve worked as a Customer Service Administrator, Administrator or Office Administrator.

Other companies may call this role Account Executive, Client Account Executive, Client Services Executive, Customer Service Executive, Property Portfolio Executive or Holiday Lettings Administrator.

This is a part time role, working 22.5 hours per week, Monday - Friday, 9:00 - 13:30.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to take your next step as an Owner Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.