Support Analyst/Developer, London

Recruiter
Proxime Search
Location
London (Central)
Salary
£60,000 - £69,999
Posted
10 Jan 2019
Closes
16 Jan 2019
Category
Accounting
Contract Type
Permanent
Hours
Full Time

Support Analyst Role

We are looking for an experienced, full-time support analyst who will:

  • drive up the ability to track and mitigate production issues whilst freeing up developer time to work on technical debt pay down across the core Quant/ET stack
  • improve support of the testing/release management tools and process.
  • Provide a go-to person for continuous improvement around Quant/ET system support.

Responsibilities

  • Daily support of Quant/ET systems during core business hours
  • Escalation of incidents to Quant/ET and on to the business as required
  • Investigation of incidents and pro-active resolution, escalating to Quants/Devs
  • Operational Issue logging, mitigation and tracking of strategic resolution by Quants/Devs
  • System performance tracking/reporting, supported by Quants/Devs
  • File System and Database maintenance
  • Helping Devs with the release deployment/rollback process, along with test environment management.
  • Suggesting how systems can be enhanced to improve supportability, scalability, robustness and uptime.

Experience

  • Extensive experience in the support function of a bank, HF or other market participant
  • Supporting Microsoft technologies (C# .Net, SQL, Windows, PowerShell)
  • Best of breed logging and maintenance tools

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