Sales Order Processing Consultant
A fast growing and exciting business based in Maidenhead are looking for a Sales Order Processing Consultant to join their customer service team. This is an exciting opportunity for someone who enjoys taking ownership for a key function of the business and possesses strong communication skills.
- Dealing with customer queries via phone and telephone
- Processing sales orders on the company system
- Dealing with 30-40 cases a day in regards to processing and customer queries
- Liaising with customers to ensure you are able to resolve matters as efficiently as possible
- Respond to customers questions having become familiar with FAQS and knowledge base when escalated.
- Support the team to improve processing efficiency
- Experience of sales order processing, administration and/or customer services
- A completer/finisher attitude
- Confident communication skills including verbal and written
- Assertive personality
- Capable of working relatively autonomously