Deputy Manager Designate - Pontypridd 3776-097

Competitive salary
21 Jan 2019
24 Jan 2019
Retail and Sales
Contract Type
Full Time

Deputy Manager Designate at BrightHouse

Location: Pontypridd

Salary: Competitive

Hours: 39 Hours (5 days Monday - Saturday) We are closed on Sundays!

Benefits: 22 Days Holiday per annum, Bonus opportunity, Pension scheme & Staff purchase

Adding value to people's lives… every day

BrightHouse is the UK's leading rent-to-own retailer, providing quality branded home electronics, domestic appliances and furniture via affordable weekly payments.

We are seeking an ambitious, deputy manager to provide leadership, excellent customer service, and product knowledge to new and existing customers on the shop floor.

Our Deputy Managers support the Store Manager in leading the sales team and achieving targets. An advocate for excellent customer service, they lead from the front and are great motivators.

What will you be doing?

  • Managing and motivating a team of Sales Advisors to achieve sales and performance targets.
  • Providing excellent customer service at all times and building strong customer relationships
  • Working with the store manager to uphold FCA regulations and ensure responsible lending.
  • Supporting Accounts Advisors with debt collection during busy periods
  • Following the BrightHouse sales process, ensuring full customer understanding and accuracy of completed agreements
  • Performing Credit checks
  • Arranging the delivery of products and booking product services
  • Generating new business over the telephone and in store
  • Resolving in store customer complaints

Required Skills:

What you need to apply:

  • Retail team management experience
  • Full UK Driving License
  • Friendly and outgoing manner that can build lasting relationships with customers
  • Reliability and resourcefulness, with the ability to adapt to multiple demands
  • Strong listening skills
  • Calmness under pressure
  • Self-motivation
  • Educated to GCSE standard or equivalent

We look forward to receiving your application!

Required Experience:

  • Educated to GCSE standard or equivalent
  • Customer service experience, preferably face to face
  • Sales experience
  • Working to targets

If you feel you have what it takes to work in a fast paced environment with us then please apply today!

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