Field Visiting Officer - Field Based Customer Service Agent

25 Jan 2019
22 Feb 2019
Candidate Services
Retail and Sales
Contract Type
Field Visiting Officer - Field Based Customer Service Agent

Are you a people person? Fixed Shifts + Flexible Hours

Have you been looking for that role that offers job security but also gives you a level of flexible working? Then this could be the perfect job for you…

If you are a confident person who likes speaking with people face to face and are looking for a full-time position, then read on...

Working for the UK’s leading provider of business process management and integrated professional support service solutions, with 70,000 dedicated staff across the UK, Europe, South Africa and India we help make processes smarter, organisations more efficient and customer experiences better. You will join a team that collect and administer the TV Licence on behalf of the BBC and ensure their customers are correctly licensed.

As a Visiting Officer for TV Licensing, your role will be to visit residential addresses that currently do not have an up to date or valid TV Licence, you will explain the legislation & penalties for not having a valid TV Licence, with a view to ensuring the correct licence is acquired.

The role will be 37.5 hours per week, but the amazing thing is there is a flexible shift pattern, so you can take ownership of the hours that you work and fit them round other commitments. You will need to work at least 20 hours per week between 4pm – 9pm weekdays or anytime over at the weekend. This is so that you are visiting during the times that most people are at home.

Position: Field Visiting Officers - Field Based Customer Service Agent
Location: Bristol
Job Type: Full Time, Permanent
Hours: 37.5 hours per week, flexible shift pattern
Salary: £20,800 plus up to £6000 Bonus (Earning potential is uncapped and based on Objective and KPI Performance)

Benefits: 23 days holiday which rises with length of service, pension, share save scheme, staff discounts i.e. childcare vouchers, dental plan, discounted insurance and share ownership plan plus 45p Business Mileage Allowance you will need to use your own car.

You may have experience of the following: Customer Service Field Agent, Call Centre Executive, Traffic Warden, Fundraiser, Telesales, Customer Complaints, Field Sales, Administrator, Customer Services Executive, Steward, Door to Door Sales Executive, Debt Enforcement Officer, Postman, Milkman etc.