Branch Receptionist / Coordinator in Bournemouth

Your World Healthcare
£15,000 - £19,999
17 Feb 2019
20 Feb 2019
Contract Type
Full Time

Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals including Non-Clinical and Clinical positions.

Our client is one of the UK’s major supplier of free no obligation hearing tests and high-quality hearing aid technology.

Branch Receptionist / Coordinator

Location: Bournemouth

Hours: Monday - Friday, 9am - 5pm (Fulltime)

Job Type: Permanent

Salary: £17,000 - £20,000 per year plus bonuses for sales

Job Purpose:

To make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management, seeking and securing "home-made appointments", provision of exceptional customer care, maximising sales of accessories and care plans and ensuring a well-presented branch consistent with premium brand.

  • Manage multiple dispenser diaries to maximise appointment potential

  • Make "real" forward booked appointments

  • Reschedule and bring forward appointments tactically to maintain full diary

  • Maximise appointment attendance by confirming all appointments with clients

  • Meet and greet clients warmly and professionally and provide refreshments

  • Answer all inbound calls according to policy

  • Take the initiative to promote the wellness programme, sell accessories and care plans, etc

  • Pro-actively promote Wellness Programme to achieve referrals, following up by calling "names" to secure appointments

  • Keep accurate records, on Company systems and manually as appropriate

  • Maintain accurate and timely weekly sales and stock reporting

  • Handle incoming and outgoing post

We are an equal opportunities employer