Telesales Agent

Newlyn PLC
16k to 18k (OTE 25k to £35k per annum)
05 Feb 2019
05 Mar 2019
Retail and Sales
Contract Type
Part Time

Telesales Agent 

Newlyn PLC is a nationwide enforcement company. Established in 1999, we provide a comprehensive, tailor made debt recovery and bailiff enforcement services to local authority and commercial clients across the UK. 

Position: Experienced Telesales Agents 
Location: Northampton 
Job type: Full Time and Part Time, Permanent 
Hours: Various Shifts, Flexible hours and Term Time Contracts available 
Salary: 16k to 18k + commission (OTE 25k to £35k per annum) 
(pro rata for part time hours) 

About the role: 

We are looking for EXPERIENCED sales agents who are looking for a career change, this is an exciting opportunity for experienced, enthusiastic and hard working sales individuals. You will be making calls using are automated dialler and you will be responsible for collecting outstanding government debt. 


- Servicing high volume of outbound calls to recover outstanding debts 
- Discussing with customers how to clear their debt 
- Setting up payment plans where necessary 
- Following up with customers 
- Logging all information on the internal system 

About you: 

The successful candidates will be assertive, pro-active and highly self-motivated. You will have strong sales negotiation and influencing skills and have the ability to negotiate effectively with customers whilst always maintaining a high level of professionalism and have the ability to make sensible decisions. 

You will be dealing with customers at pre-enforcement stage of debt collection; this could mean that you will be dealing with potentially aggressive and very distressed customers. You should therefore have a very resilient nature, excellent communication skills and have the ability to remain calm at all times. 

Does this sound like you? If yes, then please hit the apply now button and upload your CV. 

Shift 1: 9.00 to 15.00, Monday to Friday and alternative Saturdays 
Shift 2: 8.00 to 15.30 & 15.30 to 21.00 (alternative weeks) + alternative weekends 
Shift 3:17.00 to 21.00, Monday to Thursday 

Term Time contracts also available 

You may have experience of the following: Telesales Agent, Telesales Executive, Sales Executive, Business Development Executive, Customer Service Advisor, Customer Service Representative, Sales Advisor, Account Manager, Call Centre Operative, Contact Centre Operative, etc.

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