Family Support Worker (Casual)

EasyWeb Group
£8.75 per hour
07 Feb 2019
04 Mar 2019
Candidate Services
Contract Type
Part Time
Family Support Worker (Casual) 

Pact, together with its subsidiary, Pact Futures, a Community Interest Company, work across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families, to prisoners, and to people with convictions. We enable active community engagement in criminal justice work through facilitating volunteering. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being. Our focus is on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. 

Position: Family Support Worker (Casual) 
Location: HMP Berwyn, Wrexham (Commutable from Whitchurch, Crewe, Chester and surrounding areas) 
Job type: Part Time, Permanent 
Hours: Casual Hours; as and when required (weekend and evening) 
Salary: £8.75 per hour 
Benefits: free confidential advice and counselling, generous holiday entitlement, child care vouchers, cycle to work scheme, free eye care vouchers. 

Closing date: 04 March 2019 
Interviews commencing week beginning: 18 March 2019 

About the role: 

We are looking to recruit a bank Family Support Worker based at HMP Berwyn. You will work as one of the Pact Family team and you will be based primarily in the prison’s visitor centre providing support, advice and guidance to families visiting prisoners, being the first point of contact on the booking line, facilitating prison visits and family days and supporting the tea bar service. This will ideally suit individuals willing to work in a multi-disciplinary approach across all areas. 

About you: 

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and / or their families. 

You will offer a friendly and welcoming environment within the Visitors Centre, where people visiting the prison can spend time before and after their visit. You will assist in the operation of the Centre ensuring it is open at the specified times and support volunteers and other members of the team. 

You will also assist with booking in of visitors in line with Pact and the prison’s procedures and encourage families to access support for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis. 

Your role will also be to identify first time visitors and ensure they are provided with enhanced support and reassurance. 

Lastly, you will develop an area in the visitors centre for children which may include displays of children’s art work, relevant posters and information, as well as toys and other materials to engage children before and after a visit. 

Other information: 

Pact is an equal opportunity employer and welcomes applications from all backgrounds, including those with previous convictions (appointment to post is subject to a risk assessment). 

This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3 year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service enhanced check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. 

You may have experience of the following: Family Support Worker, Care Worker, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, etc.

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