Receptionist

Location
Bristol
Salary
£16,380 per annum
Posted
14 Feb 2019
Closes
14 Mar 2019
Ref
00326309
Contact
Candidate Services
Contract Type
Permanent
Hours
Part Time
Receptionist 

Access Creative College is more than just a college; we are a hub for young creative entrepreneurs who are shaping the future of the creative industries. 

Now in our 25th academic year and serving more than 2000 learners across our seven UK based Centres over Levels 1-5, Access Creative College has a well-established reputation for music courses. We’ve been part of Ed Sheeran, Rita Ora and JP Cooper’s journey to stardom. For the past two years, we have been striving to provide that same well-respected education to a new generation of gamers, photographers, event and media lovers. 

Position: Administrator and Receptionist 
Location: Bristol 
Job type: Part Time, Permanent 
Hours: 30 hours per week; 8.30am to 4.30pm 
Salary: £16,380 per annum 

About the role: 

Access Creative College are looking for an enthusiastic Administrator, to join our dynamic and tight-knit team at our new games and media campus in the heart of Bristol City. We believe that our front-of-house team is the most vital area of our college. It’s the first thing that our guests see when visiting us and the first point of contact for all of our people. 

Responsibilities: 

- Provide an efficient and helpful service dealing with incoming telephone calls and queries for staff, learners, parents and suppliers / external agencies. 
- Respond to a range of enquires both internally and externally by phone e-mail or letter, including responding to routine correspondence as appropriate. 
- Support the Centre team by providing a range of administrative and general office duties to ensure the smooth running of the front of house reception function. 
- Manage and facilitate meeting room bookings, ensuring that hospitality, ICT resources and room set-up is provided in accordance with booking instructions. 
- Provide a timely and efficient central booking service for travel and accommodation requests for staff using a network of preferred suppliers, including hotel bookings, train tickets and other travel arrangements for staff across the business as required. 
- Ensure the maintenance of appropriate access controls to centre and office facilities, including verification of identity and signing in procedures. 
- Work with managers and staff to effectively implement and administer all health and safety systems, procedures and policies, including the operation and maintenance of emergency and security systems, fire drills, and emergency aid. 
- Maintain details of invigilators for examinations held on the premises, including details of schedules, dates of examinations and assessments. You will also assist with the setting up of exams, signage displayed, room setup, desk and chair spacing and provision of appropriate clocks for the exam rooms in support of other centre staff. 

About you: 

- GCSE grade C or above or equivalent in Maths and English 
- Experience working as part of a busy reception 
- Excellent communication skills with the ability to communicate with people at all levels within the company and with external guests 
- Enthusiastic, hard-working, honest, reliable and willing to go the extra mile 
- An amazing multi-tasker, by working to multiple deadlines whilst paying a lot of attention to detail 
- Well presented with a friendly, professional and helpful approach 
- Professional, team player and have a can-do attitude 
- Excellent telephone skills 
- Must be computer literate and have knowledge of Microsoft Office apps 

You may have experience of the following: Receptionist, Administrator, Admin Assistant, Administrative Assistant, Office Administrator, Office Assistant, Front of House Assistant, Customer Service, etc.

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