Assistant Store Manager - Edgware or Neasden

Cassidy Jones Recruitment Ltd
London (Central)
£20,000 - £24,999
12 Feb 2019
19 Feb 2019
Retail and Sales
Contract Type
Full Time

Location: Edgware or Neasden
£20,400pa basic salary, OTE £22,800pa
Type: Permanent

Cassidy Jones Recruitment are currently working with an Industry Leading company based in Edgware or Neasden to recruit a talented Assistant Store Manager

Reporting to the District Manager, you’ll be responsible for performing daily store operations in order to achieve performance objectives, such as store occupancy, delinquencies and store appearance with the focus on customer-service and aligned with the company strategy, policies and procedures.

The Role:

  • Handling customer enquiries online, on the phone and face to face.
  • Following up prospective business & managing additional product sales (e.g. store merchandise).
  • Achieving Store sales targets.
  • Providing exceptional customer service throughout the entire customer experience.
  • Accurately processing admin, including contracts, accounts & insurance documentation.
  • Managing customer accounts & payments using the Stores in-house operating systems.
  • Responsible for all areas of customer service, including effective handling complaint resolution.
  • General maintenance of the Store, carried out to a high level.
  • Ensuring safety standards are adhered to and met.
  • Accurate performance of unit, merchandise & stock inventories.


  • Previous experience working in a face to face customer services role.
  • Strong sales experience.
  • Excellent spoken and written English.
  • Working knowledge of MS Office Applications.
  • Basic typing, computer & calculator skills.
  • Excellent customer service skills- is aware of the customers’ needs.
  • Works effectively as a Team Member.
  • Ability to work accurately and effectively to deadlines.
  • Committed to business performance targets.
  • Benefits:
  • £20,400pa basic salary, OTE £22,800pa based on store bonus of 40%
  • 3% matched pension
  • Private medical care for employee only
  • Critical illness 4x life insurance

Hours are Monday - Friday 9am to 6pm, Saturday 10-4, and Sunday 10-3. Total hours per week are 39.5 and 3 in 4 weekends are worked. Rotas’ will be given 2 months in advance.