Technical Manager

luton bennett limited
£30,000 - £39,999
19 Feb 2019
20 Mar 2019
Retail and Sales
Contract Type
Full Time

Technical Manager


£35,000 to £40,000 DOE + Holidays + Bank Holidays + 3% Contributory Pension

37.5 hours - Monday to Friday

Technical Manager required for a well-known food manufacturer based in Pontypool. This is a great opportunity to join a well-established group that have recently acquired a new business venture in Pontypool, with various inter-business sites across the UK. This role offers the opportunity for an experienced Technical Manager to become an integral member of the team.

Key Responsibilities:

· To manage all customer and third-party audits to achieve and maintain accreditation standards

· Ensure all manufacturing processes comply with relevant internal standards and those set by regulatory authorities

· Establish and maintain procedures for reporting, investigating, recording and analysing non-conformances and complaints.

· Be a key contact for customers and potential customers in all technical issues including responses to complaints and delivering a reduction plan for complaints

· Design improvement plans for performance and quality throughout the business, identifying improvements and solving technical or processing problems as they arise.

· Provide technical knowledge and support to the introduction of new products, processing methods and manufacturing equipment.

· Work closely with all teams across the site, to establish and improve procedures, standards and systems to achieve KPI's

· Setting up the monitoring of site individual KPI's within the technical team, and to actively improve Technical KPI's through the implementation of robust action plans which deliver results.

· To contribute too and be a major part of the HACCP team on site, maintain up to date HACCP, VACCP/TACCP along with the Compliance Manager.

· Responsible for ensuring compliance with Food Safety, Legality and Quality Systems

· Coaching employees in the implementation and training of technical standards, systems and procedures.

Key Experience

· Considerable experience in Technical Management gained from the food industry involving customer contact

· Experience of working within a large Technical team and working with other departments, including NPD, Operations to achieve results through collaborative working

· Knowledgeable in regulatory affairs, current legislation, quality systems and retailer standards

· Experience in Team management/ supervision

· Experience in managing and closing out customers, issues, enquiries

· Demonstrable experience in delivering on improvements, and cultural change that results in Technical Standards compliance

· Experience of working within a budget and looking for ways of reducing cost without compromising Technical standards.

· Been part of a senior leadership team, and accountability for delivering against actions


· Qualified to degree level or equivalent in Food Science, Microbiology or a related discipline

· Educated to Degree or other suitable food science disciplines

· Previous experience of the bakery or confectionary process/manufacturing

Personal Attributes

· Ability to interact positively with the technical teams across FFG

· Strong communication skills to be able to communicate clear strategies and plans internally and with customers

· Highly organised with the ability to show strong project management skills

· Computer literate, with good use of Excel and spreadsheets

· Able to work as an individual but with the leadership skills to manage a wider team

· Quick learner but with the confidence to challenge the status quo

· To be a pivotal part of the operational team

· Comfortable in making difficult decisions quickly

· Self-driven to succeed in a fast paced and demanding env

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