Product Specialist

£15,000 - £19,999
19 Feb 2019
21 Feb 2019
Retail and Sales
Contract Type
Full Time


At Exertis, we thrive in a company culture that is driven to deliver more for customers. Our employees are committed, proactive and motivated. This dynamic environment contributes to a thriving growth-focused culture throughout Exertis, providing many career opportunities that span sales, commercial and corporate activities

The Product Specialist is the link between the Commercial department, Vendors and Sales. The purpose of the role is to drive sales activity and boost GP by coordinating promotions, call out days and demos for the Business Unit.

Key Responsibilities

  • Establish, develop, and maintain relationships with all key vendors
  • Arrange and attend structured monthly business reviews with all vendors
  • Educate and train sales teams to ensure they are up to date on pricing, deals and new technologies
  • Plan, prioritise and coordinate call out days and promotions to drive sales floor activity in conjunction with the BM and sales managers
  • Manage sales floor diary in conjunction with Sales Managers ensuring consistent coverage from all vendors
  • Identify areas for development within the sales teams to improve product knowledge or sales ability of the products in their remit
  • Coordinate on-going vendor training to meet the needs of the sales teams and new starters
  • Ensure all internal sales tools are updated on a regular basis and fit for purpose
  • Support the BM / PM team to manage aged stock
  • Demonstrate expert product knowledge and keep up to date with new technologies and developments in the computing market
  • Show an understanding & awareness of trends and market changes and how they may impact our business
  • Build strong relationships with stakeholders in Sales, Commercial and Purchasing to ensure that communications and relations between the departments are effective and consistent
  • Use internal systems such as Qlikview & Oracle to track performance and challenge sales where appropriate
  • Manage bid request process and feedback to BM/ Sales
  • First point of escalation to all product related queries, with the ability to delegate ownership to other internal teams

Essential Requirements:

  • Confident & outgoing personality
  • A proven track record of building relationships as an account manager in sales or in a similar role.
  • Proven experience of achievement in a target driven environment
  • The ability to recognise and focus on the key issues and strategy as highlighted by BM
  • An interest in Computing product
  • Organisation skills - able to plan and prioritise own time and be self-motivated
  • Ability to communicate with and influence key stakeholders, individuals, and groups, at all levels
  • Willingness to travel occasionally to all Exertis locations to facilitate learning and development interventions as required.
  • Demonstrate a strong awareness of and commitment to Ethics and Compliance and The DCC Group Code of Conduct.


  • Minimum 1-year sales experience, ideally B2B
  • Drive & enthusiasm
  • Good understanding of margin and sales
  • Be able to run reports in Excel and manipulate data
  • Be a team player
  • Excellent communication skills
  • Sales & marketing skills with an understanding of call centre management, policies, and procedures
  • Excellent customer Service & Handling skills
  • Commercial awareness
  • Product knowledge
  • Planning & organisation
  • Flexibility, adaptability & Initiative
  • Confidence & determination to achieve targets
  • Performance maximisation

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