Assistant Business Support Co-ordinator

National Trust
£10,000 - £14,999
17 Feb 2019
22 Feb 2019
Contract Type
Full Time

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects. You’ll learn to champion best practice when it comes to business support, and will always be looking at how you can offer help where needed.

What it's like to work here

Lavenham Guildhall sits at the heart of the community in Lavenham and charts over 500 years of changing village life. A local committee is in place to assist in the management of the Guildhall.

Melford Hall is a surprising Country House. Set on the village green in Long Melford, it has a fascinating history ranging from Medieval Monastic Estate to a still lived in family home. The stories it shares with us are of changing tastes, survival against adversity, naval adventures on the high seas and family life.

This post holder works across the two properties, with 300hrs allocated to Lavenham work and 1446 allocated to Melford Hall.

What you'll be doing

Known for your attention to detail and can do attitude, you’ll help provide a comprehensive administration service to your team. As well as assisting with people’s diaries and movements, you’ll be comfortable using a variety of IT packages to help create reports, keep accurate records, and write timely and accurate internal/external communications. In essence you’ll assist with the delivery of an effective business support function.

You will take part in the Duty Management rota and also may occasionally need to work weekends, evenings and bank holidays (see further info for details).

Please also read the full role profile attached to this advert.

Who we're looking for

Our team love to be busy, and so will you, so to thrive in this environment,

You’ll have the following skills and experience:

  • Helpful and approachable demeanour
  • A good team player
  • Advanced IT Skills and ability to use digital/social media and other marketing channels
  • Have clear written and verbal communication skills
  • Take pride on delivering excellent customer service
  • Ability to prioritise your own workload
  • Good eye for detail
The package


Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

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