Patient and Stakeholder Engagement Lead

Care UK Primary
£40,000 - £49,999
19 Feb 2019
23 Feb 2019
Contract Type
Full Time

About the Job

Care UK has been awarded a new contract for the delivery of Integrated Urgent Care (IUC) services across Surrey. This means that we will be delivering urgent care through NHS 111, utilising GPs and specialist clinicians to deliver the best possible urgent care services 24/7, 365 days per year, to over 1 million patients in the region. To deliver this vision we wish to appoint a Patient and Stakeholder Engagement Lead – someone who ideally has a clinical background and will be responsible for the development and delivery of an Integrated Urgent Care (IUC) engagement strategy. This is a key local, mid-senior role working alongside other IUC colleagues, to develop local IUC strategy, innovation and service improvement for National IUC models. As the Patient and Stakeholder Engagement Led, you’ll maintain strong and ongoing working relationships with external stakeholders, including CCG’s, NHSE, NHS Pathways local OOH services and other specialist providers to ensure we are delivering against our national objectives. This will require travelling throughout the region. This is an exciting new opportunity to make a difference to patients, simplifying the way that they can access urgent care to get the right treatment in the right place at the right time.

About Care UK

Care UK was founded in 1982. Today our healthcare services include treatment centres, GP practices, NHS walk-in centres, GP out-of-hours, prison health services and clinical assessment and diagnostics facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK. Care UK is the largest independent provider of urgent care services in England incorporating out of hours, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England. We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times. If you would like more information, please visit our website:

The Requirements

Essential: •Be a qualified Nurse or Paramedic with valid PIN number •Extensive experience working within a healthcare setting •Previous Project Management experience •Previous experience developing patient pathways •Be computer literate, including with all Microsoft Packages •Ability to build and maintain strong working relationships •Ability to effectively present information and respond to questions from groups of managers, clients and customers. Desirable •Hold a recognised management qualification

Application Process

Once you have pressed apply to this job, you will be contacted by a recruiter by phone or email. If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.

Additional Information

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Please also note that Care UK will be providing the IUC service in Surrey as of April 2019. We are recruiting for this job in advance as we would like the post-holder to assist during the mobilisation of the service. Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer. If you'd like to learn more, arrange an informal visit to the service or have any questions please contact Ben Averill on /

This is a permanent, full time position, working up to 37.5 hours per week. We can offer you: •Up to £42,000 per annum, dependent on experience •Opportunity to earn an annual bonus •Company Pension •25 days annual leave + public holidays •Free CPD, including online and face-to-face training •Online Shopping discounts •Childcare vouchers •Cycle to work scheme

More searches like this