Food Service Manager

25 Feb 2019
24 Mar 2019
Candidate Services
Retail and Sales
Contract Type
Full Time
Food Service Manager 

Blakemore Retail is the convenience retail division of the A.F. Blakemore Group based in the West Midlands. Founded by Arthur and Harriet Blakemore in 1917, A.F. Blakemore & Son Ltd began life as a one-man counter service grocery store in Wolverhampton. Over the past century, under the stewardship of Arthur’s son, Frank and grandson, Peter, the A.F. Blakemore Group has grown into one of the largest privately owned companies in the UK and now employs more than 8,000 people with a turnover of circa £1 billion. 

With more than 5,500 employees and 280 SPAR stores located across England and Wales, Blakemore Retail is the largest independent convenience store operator in the UK. 

Putting people first is the philosophy that has resulted in Blakemore Retail becoming the dynamic, forward-thinking success story that it is today, and it is this belief that will continue to drive the company’s growth forward in the next century. 

Position: Food Service Manager (Subway) 
Location: Wollaston, Worcestershire, DY8 3NU 
Job Type: Full Time, Permanent 
Hours: 40 hours per week; Various shifts to meet needs of business, incl. mornings, days, evenings and weekends 
Salary: £Competitive 
Benefits: Company Sick Pay, Additional Holidays, Company Pension Scheme, Life Cover, Staff Discount, Long Service Awards, Cycle to Work Scheme, Employee Volunteering opportunities. 

Closing date: March 24, 2019 

About the role: 

As the Food Service Manager you will maximise sales and profit of the fresh food operation by managing the continuous improvement of the department and its staff, control of range, costs and leakage and provision of friendly, efficient service to customers, colleagues and visitors. 


- Deliver customer service in line with SPARkling Service standards 
- Contribute ideas for driving the department and it’s team forward 
- Monitoring competitor activity and propose / deliver appropriate responses 
- Develop a motivated and empowered team through a positive management style 
- Staff recruitment, planning and training 
- Use relevant processes and policies to control the security of people, stock and cash 
- Ensure compliance with relevant legislation and health and food safety responsibilities as defined in the induction and period training 
- Manage and control department costs in accordance with agreed budgets 
- Adherence to cash and stock control policies, ensuring and assisting others to do the same 
- May be required to work evenings and weekends 

About you: 

- Basic food hygiene or higher, must have or be prepared undertake this qualification 
- NVQ level 2-3 in food safety, retail skills, customer care (or similar) is desirable. 
- An understanding of budgets & targets and the ability to work to deliver and improve them 
- Knowledge of health and food safety and legislative responsibilities of a fresh food operation and the skill to manage those responsibilities 
- Previous experience in a customer facing role and at a supervisory / managerial level is desirable 
- Previous experience in preparing hot and cold foods in a retail or catering environment (or similar) is desirable 
- Flexible approach to working hours 

You may have experience of the following: Restaurant Manager, Food Retail, Supervisor, Team Leader, Food Production, Assistant Manager, People Management, Restaurant, Retail Fresh Food Manager etc.

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