Application Manager

Cambridge, UK
£47,000 - £65,000 (depending on experience)
12 Mar 2019
12 Mar 2019
IT, Internet
Contract Type
Application Manager / Agile Delivery
Full time, Permanent
Location: Cambridge

Salary: £47,000 - £65,000 (depending on experience)

What it's about

An exciting opportunity has arisen within Cambridge Assessment for an Application Manager with a strong background in Agile Delivery. This role would be ideal for someone who relishes challenging career opportunities involving utilizing their knowledge and skills to make a significant personal impact across a technology directorate. You will have the chance to shape how Agile Delivery is implemented across a multinational organisation, whilst managing a diverse portfolio of business-critical applications for our stakeholders. The successful candidate will possess first-class customer service skills, with the ability to motivate others to deliver impactful strategic changes.

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation.

What you'll be doing

We are looking for a proactive individual who thrives on working in a challenging and fast paced environment. Your role will be centrally placed between the business and Senior IT Management and you will play a key role in ensuring quality at every stage of the application lifecycle.

Key Accountabilities:
  • To be responsible for the stability and functional delivery of an application or suite of applications within our Service team.
  • To be the primary contact point for an application or suite of applications and be able to provide detailed service level information as requested.
  • Influencing and implementing the strategic design of the application or the suite of applications helping to drive the backlog prioritisation in line with business strategy.
  • Shaping Application Management processes and methodologies.
  • Working to maintain a high level of productivity within your Scrum team.

What we're looking for

The ideal candidate will have demonstrable experience of:
  • Agile delivery methodologies (in particular Scrum)
  • Successful release implementation in an application development environment.
  • Transitioning applications into operations.
  • Software development and usability design.
  • The full application life cycle, with a working knowledge of each of the relevant stages
  • Effective risk & issue management
  • Conveying technical information to a non-technical audience reaching the desired outcome/understanding for both.
  • Coaching the Development Team in self-organization and cross-functionality.
  • Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.
  • Management of IT & Cloud infrastructure, operating systems, databases, Disaster Recovery etc.

The ideal candidate will show the following behaviours

  • Will be widely trusted; seen as a direct, open, truthful individual
  • Confident

  • Dedicated to upholding standards; transparancy, fairness and quality.
  • Trusted to take care and act in the best interests of our customers.
  • Passionate about the role they play.
  • Provides the best services possible, strives for the best outcome, is curious, passionate and takes ownership of their work.

  • Ready to make connections and exchange knowledge and insights.
  • Able to negotiate and influence at all levels of management.
  • Open to the views and needs of colleagues and customers.
  • Committed to thinking and acting with a common purpose.
  • Team focused - looks to the success of the whole rather than the self and sees the 'bigger picture'.

  • Constantly learning and committed to continuous professional development.
  • Driven to find innovative ways to meet customers changing needs.
  • Forward thinking in your approach to any new challenge.

  • Able to challenge the status quo.
  • Always questioning whether you have done everything that you can.
  • Pro-active communicator so that customer expectations are managed.
  • A highly-motived person with a positive attitude who is committed, willing to take on challenges and has a can-do mind-set.


In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
  • Generous contributory pension
  • 28 days annual leave, plus bank holidays
  • Annual performance related bonus and increases (discretionary)
  • Enhanced maternity/paternity pay
  • Employee discount and cash back scheme at 2,500 retailers
  • Cycle scheme
  • Season Ticket Loan
  • Subsidised staff restaurants
  • Support for professional qualifications
  • Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

Work/life balance is important to us here at Cambridge Assessment, and we offer colleagues a range of flexible working options which suit both the business and the employee. Please let us know of flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 31/03/2019 and interviews will be held on the following week .

As a fair and equal employer, we want to make sure you have all the information you need about the job, so we always incorporate the job description into our ads. If you're invited for interview, you'll also receive that job description as a separate document.

In this spirit of transparency, if you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

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