Strategic Account Manager - London

Recruiter
Surtio
Location
London (Central)
Salary
£40,000 - £49,999
Posted
18 Mar 2019
Closes
21 Mar 2019
Category
Retail and Sales
Contract Type
Permanent
Hours
Full Time

Our client is an established manufacturer of workplace furniture. They are looking to employ a Strategic Account Manager to develop and execute strategic account plans, leveraging input and capabilities from fellow specialists and workplace consultants.

Job Summary:

Develop assigned accounts

  • Focused only on assigned accounts you will own and develop the account relationship, ensuring sales goals are met, including growth in share of wallet
  • Develop strong customer relationships at all levels of the client organisation
  • Review progress of sales performance during bi-weekly 1:1 meetings with Regional Director
  • Effectively manage and guide account team members on activities and client engagements
  • Conduct a minimum of five planned face-to-face sales calls per week (discuss client business issues, company insights or positioning products and solutions)

Develop and implement strategic account and opportunity plans

  • Develop account and opportunity strategy to include aspirations, sales targets, key corporate products and other activities to grow share of wallet
  • Leverage input and resources from company specialists and dealer partners
  • Effectively leverage relay teams to secure business with accounts and opportunities
  • Engage the strategic support team to help execute strategic account plans and opportunity strategies
  • Focus on broadening relationships within account
  • Conduct business reviews quarterly or annually with accounts
  • Lead and own the planning and execution of strategy in collaboration with specialists
  • Accountable for, and measured on, sales targets and results across sales strategy
  • Utilise insights and execute "plays" to differentiate the company and create opportunities within accounts
  • Consistently leverage the use of CRM to manage performance and communicate with team

Manage funnel and enable the company team and relay collaboration on accounts and opportunities

  • Utilise CRM to capture account /opportunity progress and communicate strategies / activities with team
  • Engage as the captain of an extended team within the Northern Europe region, sharing best practice and account knowledge within the greater team

Candidate Profile:

  • Degree and/or business qualification preferred
  • Fluent English a necessity
  • Proven account management ability including developing strategies
  • Strong team-working ability
  • Understand the industry
  • Ability to build long-term working relationships with highly diverse functions in customers’ organization (purchasing, facilities management, general direction etc.), specifiers (A&D), marketing and product experts and other relevant partners and dealers as part of a complex sales approach
  • Proficiency and passion in use of IT supporting tools such as CRM, Outlook calendar, tablets, smartphones, webinars, living on video applications, virtual meeting tools, business applications
  • Good levels of organisation and time management
  • Autonomy, adaptability, commitment and team playing qualities will be highly valued
  • Excellent written and oral presentation skills

Package:

  • £45,000 per annum (depending on experience)