Strategic Account Manager - London

London (Central)
£40,000 - £49,999
18 Mar 2019
21 Mar 2019
Retail and Sales
Contract Type
Full Time

Our client is an established manufacturer of workplace furniture. They are looking to employ a Strategic Account Manager to develop and execute strategic account plans, leveraging input and capabilities from fellow specialists and workplace consultants.

Job Summary:

Develop assigned accounts

  • Focused only on assigned accounts you will own and develop the account relationship, ensuring sales goals are met, including growth in share of wallet
  • Develop strong customer relationships at all levels of the client organisation
  • Review progress of sales performance during bi-weekly 1:1 meetings with Regional Director
  • Effectively manage and guide account team members on activities and client engagements
  • Conduct a minimum of five planned face-to-face sales calls per week (discuss client business issues, company insights or positioning products and solutions)

Develop and implement strategic account and opportunity plans

  • Develop account and opportunity strategy to include aspirations, sales targets, key corporate products and other activities to grow share of wallet
  • Leverage input and resources from company specialists and dealer partners
  • Effectively leverage relay teams to secure business with accounts and opportunities
  • Engage the strategic support team to help execute strategic account plans and opportunity strategies
  • Focus on broadening relationships within account
  • Conduct business reviews quarterly or annually with accounts
  • Lead and own the planning and execution of strategy in collaboration with specialists
  • Accountable for, and measured on, sales targets and results across sales strategy
  • Utilise insights and execute "plays" to differentiate the company and create opportunities within accounts
  • Consistently leverage the use of CRM to manage performance and communicate with team

Manage funnel and enable the company team and relay collaboration on accounts and opportunities

  • Utilise CRM to capture account /opportunity progress and communicate strategies / activities with team
  • Engage as the captain of an extended team within the Northern Europe region, sharing best practice and account knowledge within the greater team

Candidate Profile:

  • Degree and/or business qualification preferred
  • Fluent English a necessity
  • Proven account management ability including developing strategies
  • Strong team-working ability
  • Understand the industry
  • Ability to build long-term working relationships with highly diverse functions in customers’ organization (purchasing, facilities management, general direction etc.), specifiers (A&D), marketing and product experts and other relevant partners and dealers as part of a complex sales approach
  • Proficiency and passion in use of IT supporting tools such as CRM, Outlook calendar, tablets, smartphones, webinars, living on video applications, virtual meeting tools, business applications
  • Good levels of organisation and time management
  • Autonomy, adaptability, commitment and team playing qualities will be highly valued
  • Excellent written and oral presentation skills


  • £45,000 per annum (depending on experience)