Distribution Assistant

Cambridge, UK
Circa £18,000
23 Mar 2019
23 Mar 2019
Contract Type
Distribution Assistant

Permanent, Fulltime

Salary: Circa £18,000

Location: Duxford, Cambridgeshire

Department: Scanning and Logistics

What it's about

Are you a highly adaptable energetic person looking for career progression? The role of Distribution Assistant offers that and much more, you will be working with a great team and will have endless possibilities open to you to progress and grow in your career. As one of the team you will be able to learn new processes and will be trained to complete a variety of tasks. You will be involved in Continuous Improvement Methodologies such as Kaizen and Six Sigma, where you will be able to raise your continuous improvement ideas. Not only will you be working in a safe welcoming environment but the role of Distribution Assistant/ Distribution Support Assistant enables you to become not only part of a great team but a great company.

Cambridge Assessment is an international exams group that design's and deliver's assessments to over 8 million learners in over 170 countries. There are currently over 2500 Cambridge Assessment employees with Cambridge Assessment being established for over 150 years.

The position sits within the Logistics and Scanning team, where you will assist in a variety of activities within either logistics or scanning, the scanning team are responsible for the scanning and quality assurance of all examination papers sent back to Cambridge Assessment. Due to the high attention to detail within the job you will need a keen eye for detail.

The role may require shift work for part of the year; this is dependent on organisational need. The shift work will be subject to a shift premium of +20% (+30% for nightshifts).

What you'll be doing
  • Using databases to ensure the quality assurance of script images.
  • Using your investigatory skills to resolve both internal and external customer enquiries to provide excellent customer service.
  • Ensuring all reports are produced and monitored as required, to monitor daily progress and team performance. (Ensuring all KPI forms are completed where applicable.)
  • Assisting in the continuous improvement of the site processes and procedures, including our 'Speak-up' campaign.
  • Completing all assigned tasks in accordance to departmental procedures efficiently whilst maintaining accuracy and quality.
  • Have absolute commitment to Health and Safety at all times to ensure that Cambridge Assessment functions in a safe and secure environment.
  • Identifying, escalating and resolving problems where appropriate and inform management accordingly.
  • Undertaking any cross training within Group Print and Operations across all activities and departments as required.
  • Assisting with the training and supervision of temporary staff when required.

What we're looking for

The successful candidate will be flexible with the ability to pick up tasks quickly and efficiently, they will also need to be an energetic and enthusiastic team player who is able to effectively communicate to all members of staff as well as visitors.

You will be passionate about the role we play, going above and beyond to get it right for learners, dedicated to upholding standards and open to views of our customers, partners and colleagues.

Cambridge Assessment has a big drive in the way of Continuous Improvement Methodologies, Kaizen and Six Sigma, therefore we require someone who is passionate about the continuous improvement of not only themselves but also of the company.

The successful candidate will need:

  • Good numeracy and literacy skills.
  • Administration skills.
  • Good communication skills.
  • To be computer literate with an understanding of Microsoft Office products and experience using a database.
  • To be committed to Health and Safety whilst having a basic understanding of Health and Safety procedures.

This is an excellent opportunity to join a market leader and be rewarded with a competitive salary and benefits.


In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

  • Generous contributory pension
  • 28 days annual leave, plus bank holidays
  • Annual performance related bonus and increases (discretionary)
  • Enhanced maternity/paternity pay
  • Employee discount and cash back scheme at 2,500 retailers
  • Cycle scheme
  • Season Ticket Loan
  • Subsidised staff restaurants
  • Support for professional qualifications
  • Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

We know that diversity of thinking, backgrounds and approaches leads to innovation and creates an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

There are a number of roles available, therefore this campaign is being recruited on a continous basis until the roles are filled. Please apply ASAP to avoid missing out as it could close at anytime.

If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.


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