Customer Service Administrator
We are recruiting for a Customer Service Administrator to join our clients fast paced Customer Service Department based in Haddenham.
- Respond to internal and external sales related enquires efficiently.
- Manage Customer Orders via in house system and maintain the customer database
- Assist customer with any questions or queries providing accurate information.
- Co-ordinate internal activity regarding customer support.
- Generate Weekly and Monthly customer reports.
- General Administrative duties as required
- Arrange dispatch of orders including courier bookings and claims.
- First point of contact for telephone enquiries.
Ideal candidates must have:
- A bubbly personality with a can do attitude.
- Ability to multi task.
- Work to tight deadlines and remain calm under pressure.
- Follow all company procedures.
- Excellent communication skills both verbal and written.
- Computer literate with Microsoft office.
- Working hours: Monday - Thursday 8.30am - 5pm with an early finish on Fridays.
- 25 days holiday plus bank holidays