Customer Service Administrator

Recruiter
Linklife Ltd
Location
Haddenham
Salary
£20,000 - £24,999
Posted
21 Mar 2019
Closes
27 Mar 2019
Contract Type
Permanent
Hours
Full Time

We are recruiting for a Customer Service Administrator to join our clients fast paced Customer Service Department based in Haddenham.

Main Responsibilities:

  • Respond to internal and external sales related enquires efficiently.
  • Manage Customer Orders via in house system and maintain the customer database
  • Assist customer with any questions or queries providing accurate information.
  • Co-ordinate internal activity regarding customer support.
  • Generate Weekly and Monthly customer reports.
  • General Administrative duties as required
  • Arrange dispatch of orders including courier bookings and claims.
  • First point of contact for telephone enquiries.

Ideal candidates must have:

  • A bubbly personality with a can do attitude.
  • Ability to multi task.
  • Work to tight deadlines and remain calm under pressure.
  • Follow all company procedures.
  • Excellent communication skills both verbal and written.
  • Computer literate with Microsoft office.

Benefits:

  • Working hours: Monday - Thursday 8.30am - 5pm with an early finish on Fridays.
  • 25 days holiday plus bank holidays
  • Pension

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