Head of Order to Cash

Axon Moore Group Ltd
£50,000 - £59,999
25 Mar 2019
18 Apr 2019
Contract Type
Full Time
Axon Moore are working with a market leading organisation who are looking for a Head of Order to Cash / Credit Control to guide the organisation through a period of immense change and transformation.

You will be responsible for heading up the department, managing the overall Order to Cash / Credit Control process, overseeing the management team, plus will be indirectly responsible for onsite and offsite Order to Cash reports. Provide support to the back-office teams to ensure they fulfil their service level commitments. Review and monitor performance, using internal benchmarking and metrics to ensure service delivery in line with SLAs and ensure accurate records are maintained and appropriate controls and procedures are in place.


- Manage the transition / transformation
- Oversee daily operations of invoice approval, physical printing and mailing, dispute resolution, approvals of deductions, resolving of cash application issues, review of unbilled accruals etc.
- Process quality assurance in the local market
- Identify and implement process improvements in collaboration with Global Process Owners
- Issue resolution with the overseas SSC
- Coordinate and monitors team members (both onshore and offshore) in assuring efficient and effective contributions to the objectives

Person Specification:

- Experience of heading up Order to Cash / Credit Control and managing teams both internally and remotely.
- A thorough understanding of the Order to Cash process, elements and supporting systems
- Experience and knowledge in lean and standardisation
- Ability to motivate and resolve problems within the onshore and offshore team
- Shared service centre / big company background.
- Experience with in a multi-site business environment
- Proven track record of taking ownership of team performance
- Target driven, using KPI data to drive efficiencies

Please send a CV and salary expectation for immediate consideration.

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