Change Communications Lead

Cambridge, UK
Up to £52,000
04 Apr 2019
04 Apr 2019
Contract Type
Change Communications Lead - Transformation

Fixed term contract 12 months; flexible working arrangement will be considered

Salary: Up to £52,000

Cambridge - CB2 8EA

Who we are

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation.

Are you:
  • A strong collaborator?
  • A strategic thinker?
  • A confident decision maker?
  • Curious and passionate about trying new ideas?

If so, Cambridge Assessment has a great opportunity for a highly experienced Internal Change Communications specialist who is looking for their next challenge. You will project manage all change communication and engagement activity in relation to our transformation programme and associated strategic projects. With your broad internal communications experience at management level, you will develop a framework, processes, project communication plans and initiatives which support transformation in a way which connects our people to our transformation agenda, facilitating positive cultural change, and a highly engaged workforce.

The principal accountabilities are to:

Develop, own and implement an overarching transformation programme communications plan, involving the right people in change activity at the right time.

Act as a trusted advisor and subject matter expert. Specifically, as a team member on a number of strategic project teams, provide change communication and engagement support and delivery.

Work collaboratively with colleagues in across our communications network to deliver high impact interactions, events and campaigns through established and new channels.

Identify and coordinate key dependencies across work streams, flag and help trouble shoot issues and mitigate risks from a communications perspective.

Support the delivery of communication and engagement activity in relation to transformation with our senior stakeholders.

The ideal candidate will have the following qualifications:
  • Educated to degree level or equivalent professional qualification
  • CIPD, CIPR or IOIC qualification, would be desirable

And have the following proven experience:
  • At least 5 years broad internal communications experience at management level, ideally within a multi-site, international organisation.

  • Proven track record of working as a change communications lead/manager, as part of a wider team, on large-scale transformation or complex change programmes, preferably technology-driven.

  • Strong ability to develop and deliver detailed change communication and engagement plans across a number of strategic projects at any one time.

  • Providing strategic and operational advice to a range of senior stakeholders.

  • Experience of designing and delivering inspiring employee events and initiatives.

  • Experience of end to end project management, including working with and managing relationships with 3rd party partners.


In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

• Generous contributory pension

• 28 days annual leave, plus bank holidays

• Annual performance related bonus and increases (discretionary)

• Enhanced maternity/paternity pay

• Employee discount and cash back scheme at 2,500 retailers

• Cycle scheme

• Season Ticket Loan

• Subsidised staff restaurants

• Support for professional qualifications

• Discounted access to the University of Cambridge Sport Centre, along with various other local gyms

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 17/04/2019 and interviews will be held on 23/04/2019 & 26/04/2019 .

If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.


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