Service Manager (Independent Living)

Location
Manchester
Salary
£28,788 to £36,331 per annum
Posted
08 Apr 2019
Closes
18 Apr 2019
Ref
00327421
Contact
Candidate Services
Contract Type
Contract
Hours
Full Time
Service Manager (Independent Living) 

Salary: £28,788 to £36,331 per annum 
Job Type: Full Time, 10 Months Maternity Cover Fixed Term Contract 
Location: Head Office, South Manchester 
Benefits: Include fabulous, new, modern office environment, great pension options, 26 days holiday plus bank holidays, option to buy and sell, flexi days, fantastic learning and development opportunities, savings club, cycle to work scheme and much more 

About the role: 

Reporting to the Business Manager, the Independent Living Manager is responsible for overseeing and managing the delivery of services designed to promote, and maximise independence for our older customers within a user led environment and in line with the Independence and Wellbeing framework and principles. 

To manage a dedicated team to deliver high quality accommodation and services. To ensure all customers receive high quality and responsive housing management services in a safe and secure environment and that they are able to sustain their tenancies and live independently. 

About You: 

To be successful in this role you will hold relevant professional qualifications / memberships (Institute of Customer Service qualification, CIH qualification) and ideally hold an IT Qualification or have evidence of well-developed IT and keyboard skills. 

Previous experience of working with people who have support needs (this may include care of family members, voluntary work or paid employment) is extremely advantageous as well as proven management skills, strategic and operational, including staff, volunteers and projects. You may also have knowledge and understanding of the roles, functions and purpose of statutory and non-statutory agencies in the supported housing or older people’s sector 

You should be able and willing to work flexibly and when needed outside normal working hours, to include unsociable hours and Bank Holidays and to participate in the out of hours on-call management rota. 

You may have experience of the following: Service Manager, Support Manager, Senior Support Worker, Care Worker, Care Staff, Social Care Worker, Community Care Worker, Residential Care Worker, Senior Care Worker, Senior Support Assistant, Community Services, Community development, Independent Living Officer, Independent Living Worker, Advisor, etc. 

About our company: 

Great Places Housing Group is not your average housing association. We are a forward-thinking, profit-for-purpose business that works hard to improve the lives of residents in our 19,000 homes across the North West and Yorkshire. 

Our work doesn’t stop at our customers’ front door. The surplus we make is invested back into the business to fund building new homes and to provide a full range of support services for some of the most vulnerable members of society including the homeless, young parents, older people and those with mental health needs. 

We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Working for us you will be part of something special and in return, we offer a competitive package with a range of enhanced benefits, and learning and development opportunities to help you achieve and exceed your potential. 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.