Programme Support Administrator

Recruiter
Red Recruitment
Location
Swansea (Abertawe)
Salary
£15,000 - £19,999
Posted
13 Apr 2019
Closes
17 Apr 2019
Contract Type
Permanent
Hours
Full Time

Are you an experienced office assistant or project support administrator? Do you love being the glue that holds it all together?

Our respected client are seeking a Project Support Administrator to help with their team!

Key points:

Salary: £19,000 - 22,000

Location: Swansea

Start date: ASAP

Interviews: ASAP

Key responsibilities include but are not limited to:

  • Assist programme leads to ensure tasks are completed on time;
  • Undertaking activities on multiple concurrent projects;
  • Assist in the maintenance of project documentation;
  • To carry out administrative activities as requested;
  • Updating records on the appropriate software as prescribed;
  • Providing event support across the programme;
  • Supporting the programme leads to produce reports on project progress;
  • Escalating any issues that may impact any projects, in good time and to the appropriate level / person;
  • Liaising with 3rd party suppliers as necessary;
  • Engaging and participating in meetings as appropriate;
  • Assisting in the analysis of programme data for campaigns;
  • To respond to emails in a timely manner;
  • Working with customers/employees to identify areas of improvement and working with the team to find a suitable solution;
  • Logging and maintaining records of inbound queries;
  • Liaising with customers through a series of pre-determined actions, via email or over the phone to help resolve issues;

Requirements:

  • An eagerness to demonstrate existing ability and learn new skills;
  • An ability to adapt to new challenges;
  • Excellent attention to detail;
  • Excellent communication skills - written and verbal;
  • The ability to think logically with good problem-solving skills;
  • A strong customer focus;
  • Comfortable using Microsoft programmes, most notably Word and Excel;
  • Ability to work as part of a team but also able to work using own initiative;
  • Excellent listening and questioning skills, combined with the ability to interact confidently with colleagues and customers to establish what the problem is and explain the solution;
  • An ability to multi-task and prioritise tasks based on different deadlines;
  • Positive, can do attitude;

If you feel that you have the required experience and are interested in this position, please APPLY below and we will be in touch if you have been shortlisted.