Collections Debt Strategy Analyst
Worldpay is a Globally connected card payment processing service for business large and small.
Here in Manchester Spinningfields our newly created Global Operations division including the Collections and Recoveries team supports our customers if they fall into debt with providing specialist knowledge, skills and processes to resolve the customer's situation.
This is a newly created role to play a key role in developing Worldpay's future capabilities supporting the implementation of a new collections system.
As a Debt Strategy Analyst you will work closely with the Debt Strategy Manager to set up and maintain debt strategies and events within the debt management system. Working collaboratively with departments across the business you explore and identify opportunities to drive change and process improvementsfinding solutions to technically challenging issues. You will lead on collating relevant data logging any defects to help to deliver changes to functionality and processes.
We are looking for demonstrable experience of using FICO debt manager or a debt management system, DM Pro would be preferred coupled with knowledge of the collections process.
Technically, you will have advance Excel skills and basic SQL is an advantage. To be successful in this role you will need a high level of analytical skills and attention to detail with the ability to identify issues and anomalies and put corrective actions in place. A key must-have for this role is to be able to communicate effectively and simply. This role has a high level of interaction across the business you must be able to demonstrate great stakeholder engagement.
Lastly, you will be organised in your approach with the ability to work as an individual and as a team player.
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.