Commercial Account Handler

Recruiter
Keeper Recruitment Limited
Location
Ipswich
Salary
Competitive salary
Posted
13 Apr 2019
Closes
17 Apr 2019
Category
Accounting
Contract Type
Permanent
Hours
Full Time

We are currently recruiting for a Commercial Account Handler with a sound knowledge of Commercial Insurance. You will be joining a forward thinking company who are based in Ipswich and provide a full range of insurance solutions for all kinds of businesses and personal assets.

Duties & Responsibilities for Commercial Account Handler

  • Providing administrative support and servicing business for designated Account Executives as required in a professional, timely and efficient manner - handling new business, MTAs and renewals.
  • Ensuring that work undertaken is within scope of knowledge and experience, referring to senior staff for guidance as required.
  • Ensuring that clients are treated fairly and provided with appropriate insurance cover at competitive premiums
  • Advising insurers in respect of all new business, amendments and renewal transactions.
  • Communicating with clients and ensuring that they are fully aware of the cover provided.
  • Liaising with clients/premium credit providers on failed instalment cases
  • Ensuring that any formal complaints or potential formal complaints are referred immediately to the Broking Operations Manager or Managing Director
  • Ensuring that all compliance procedures are adhered to on a day to day basis.
  • Ensure that computer records are kept up to date.
  • Liaise with Claims Dept. as required to verify loss experience at each renewal.
  • Assist Claims Dept. in respect of cover operative and other technical matters.
  • Undertake other tasks as required by Managing Director.

Technical skills required:

  • Knowledge and understanding of products handled.
  • Knowledge of the insurance marketplace for products handled.
  • Understanding of the needs of Insurers to assess the risks presented.
  • Undertaking CPD to ensure that technical knowledge is kept up to date and CII 35hr study requirement is met.
  • Experienced in using Microsoft Office - Email, Word and Excel.
  • Ability to obtain quotations/ process business using internet-based systems.
  • Good literacy and numeracy skills and the ability to write letters and communicate complex insurance matters to clients in a clear and concise manner
  • Committed team player - supportive of other team members and offering assistance as workload dictates
  • Able to develop and maintain excellent working relationships with colleagues, customers, insurers and service providers.

In return you will be offered a competitive salary with great benefits.

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