Pensions Administrator

Competitive salary
13 Apr 2019
17 Apr 2019
Contract Type
Full Time

My client a leading pensions and actuarial company based in Wokingham, Berkshire, is actively looking to recruit a skilled Pensions Administrator to join their very successful team based in Berkshire. The pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid


Main duties:-

> Adhering to best practice procedures in all aspects of pensions administration related tasks as defined by

the Company.

> Project managing projects such as renewals, benefit statements and life styling/investment switches.

Handling any data processing and administration tasks, ensuring projects are fully monitored and

completed in line with customer and legislation requirements.

> Ensuring standard documentation is scheme specific, and incorporating them into existing procedures.

> Monitoring on going procedural developments and implementing changes to procedures where required.

> First level checking of work completed by more junior staff. In addition, final checking of non-financial

work e.g. change of address.

> Informal training and mentoring of more junior members of the team.

> Receiving and handling internal and external telephone queries and where applicable becoming first point

of contact for clients.

> Performing manual benefits calculations.

> Producing ad-hoc letters to ‘draft standards’ using Electronic Document Management system (EDM) in

response to customer queries or able to complete standard tasks to ‘final letter standards’.

> Developing intermediate knowledge and awareness of their clients and associated schemes.

> Taking responsibility for ad-hoc projects and exercises.

> Assisting the team with project related work e.g. bulk mailshots to scheme members.

> Updating relevant pension administration databases and systems.

> Dealing with more complex pensions queries.

> Assisting in non-client related work such as technical committees, training and events.

> Working closely with other departments/teams both internal and external to the Company in order to

provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support and ITM (3rd

party IT software provider)

Knowledge & experience

> Able to demonstrate a fundamental knowledge of pensions administration activities and can apply this

knowledge to any scheme.

> Previous pensions administration experience of Defined Contributions (DC) schemes including leavers,

retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements,

renewals and life styling/investment switches. This role is likely to appeal to individuals with a minimum of

2 years’ experience although not exclusive as all applications will be considered on an individual basis.

> Experience of current pensions legislation and framework is essential, especially the regulatory

requirements of the various Pensions and Finance Acts which impact on pensions administration.

> Experience of checking and mentoring more junior members of staff would be desirable.

> Third party pensions administration experience preferred, although strong all round experience within an

in house pensions department, which is not purely process driven will be considered.

> Able to demonstrate a numerical aptitude evidenced by work related experience or academic

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