Junior Pensions Administrator
My client a leading Pensions and Actuarial company is actively seeking to recruit a Junior Pensions Administrator to join their successful Team based in Wokingham, Berkshire. This is an incredible company where they really support growth and ambition within the Business.
The role is too provide an effective and efficient pensions administration service to the Company clients, whilst participating in achieving team objectives.
Key responsibilities & accountability
Performing various administration tasks e.g. handling of new entrants, leavers, retirements, transfers and deaths, this includes:
> Adhering to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
> Updating relevant pension administration databases and systems.
> Logging and scanning post/correspondence.
> Handling both Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC) queries.
> Receiving and handling internal and external telephone queries.
> Running automated systems calculations.
> Performing manual benefits calculations.
> Producing letters to ‘draft standards’ via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking.
> Returning original documentation and certificates to customers.
> Amending of, and with experience developing into checking non-financial work e.g. change of address.
> Developing a basic knowledge and awareness of their clients and associated schemes.
> Assisting the team with project related work e.g. bulk mailshots to scheme members.
> Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support and ITM (3rd party IT software provider).
> Ensuring the accurate updating of time recording system (Virtual Office) for both chargeable and nonchargeable activities and meeting required targets.
Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.
To be considered you must be able to demonstrate the following:-
> Developing technical pensions knowledge i.e. different pensions provisions available – DB/DC and CARE.
> Continues to seek ways of improving processes and procedures.
> Forming successful professional relationships both internally and externally.
> Successfully progressing CPC/DPC/RPC/APMI.
> Sharing knowledge with colleagues.
> Developing more junior members of staff.