Luxury Retail Assistant

Recruiter
Panache London Ltd
Location
Kensington
Salary
Competitive salary
Posted
14 Apr 2019
Closes
17 Apr 2019
Category
Retail and Sales
Contract Type
Permanent
Hours
Full Time
Luxury Retail Assistant Salary: £17 – 19K per year, depending on suitability and experience, plus bonuses Benefits: * We'll provide you with a wide variety of training to develop your skills and knowledge * We will encouragingly push you to improve in a rewarding environment * We aim to provide a fun work place that knows when to get serious * You'll have the opportunity to experience different work roles throughout the day * You'll have the opportunity to progress your career with us * We have delicious chocolates and cakes which we encourage you to try * Annual pay reviews * A clean, well fitted store as a workplace with a nice vibe, with colleagues that have been here for years * Paid bonuses * Family business atmosphere with opportunities to impress Hours: Hours: The long day is split into 3 shifts depending on your role and availability. Morning Shift- 7:45am – 3:00pm or 4pm, with ½ hour or 1 hour lunch break Evening Shift- 2:30pm – 7:30pm or 8:30pm, with ½ hour tea-break Full-Day Shift – 10am or 11:00am – 7:30pm or 8:30pm with 1 hour lunchbreak Location: W8 4DP Our client, is a distinctive luxury confectionery & giftware retailer, with international recognition, broad appeal and 40 years of brand history. Positioned as a specialist in luxury sweet-themed gifts, the business revolves around creativity, artistic talent and an obsession with quality. Having two adjoined shops allows focus to each part on each half of the business: Selling exquisite chocolate gift items, sweets, cakes and coffees in the Patisserie, and then luxurious gifts, artworks & home decorative items in the adjoining fine home décor shop, and combining the two for Event Services; as such there is a wide range of products and a diverse work environment. As a member of the Panache team, your primary role will be to aid in the running of the stores, from assisting customers who require help in the home-ware store or the patisserie, learning from the Sales staff with finalising and completing customer’s orders for centrepieces and gift items, facilitating production of gift items as necessary and maintaining cleanliness and hygiene of the store. Those who perform well are always considered for promotion to Sales Assistant and beyond during our annual reviews, as promotions tend to be from within the existing staff members. Duties Include: • Assisting customers with confectionery sales, gift purchases and telephone queries • Assisting our Sales staff in taking customer orders for events • Help in preparing home-ware displays and shop windows • Displaying sweets, chocolates & cakes in the store • Reporting & maintaining stock levels • Preparing customer orders from inception to completion • Assisting the Barista in the Café/Patisserie if necessary • Closing the store for the evening • Help to maintain tidiness, cleanliness & hygiene levels within the shop Job Requirements & Skills Successful candidates Must have: • Excellent customer service skills, a friendly demeanour with a hardworking and outgoing attitude • Excellent communication skills & service etiquettes • A sharp eye for detail when it comes to the store’s & one’s own presentation • Willingness and ability to be a fast learner about a range of varied product lines • Confidence & determination to drive sales • An ability to be punctual, reliable and to work under pressure Exceptional candidates would have: • Luxury sales & customer service experience, including experience of dealing with high profile people • Some experience in the luxury confectionary or home-ware/giftware sectors • Some experience/interest in hand-crafts or art • Creativity & artistic flair • Confidence & determination to drive sales If you feel you are the ideal candidate APPLY today! Keywords: Customer Service, Retail, Store Assistant, Sales Assistant, Retail Sales, Luxury Sales, Luxury Retail Assistant

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