Assistant General Manager

Berkeley Scott
£30,000 - £39,999
19 Apr 2019
19 Apr 2019
Contract Type
Full Time
Looking for an AGM for a New Open in Lakeside - £35,000

What my client looking for

  • Focused on excellent standards of customer service, the quality of food, drink and entertainment and exceeding our customers' expectations
  • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business
  • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and executed
  • Accountable for sales, profit, staffing and stock control targets as set by the GM

Core Non-Negotiable Skills and Experience
  • Good organizational skills; an ability to plan ahead but to continually review in order to maximize revenue and profitability
  • Highest personal standards of conduct and performance
  • At least one year's restaurant management experience, preferably within a high volume, similarly complex operation
  • Excellent team player and a desire to develop leadership skills, working with the GM to inspire and motivate a large team of employees
  • Ability to communicate at all levels including the ability to listen to ensure full information across all areas of the business; tactful, friendly, quick witted and calm with excellent interpersonal and customer service skills
    § Ability to deliver results to an agreed budget

    § A genuine desire to provide the best customer experience, constantly reviewing and evolving performance

  • Forecasting and controls - assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels
  • P&L - achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure
  • Financial administration - assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts
  • Stock - ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock
  • Premises - assist the GM in ensuring the cleanliness and maintenance of the venue
  • Health and Safety - assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements;
  • Equipment - assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations

Our Managers

§ Have a genuine desire to provide the best customer experience, exceeding customer expectations and constantly reviewing and evolving the performance of themselves and the team

§ Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic.

§ Have impeccable presentation.

§ Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

If this is you please get in touch

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