About the Role:
Through effective and detailed legislative knowledge ensure that Aster provides a compliant servicing and maintenance regime that delivers a “safety first” culture in an affordable, profitable, efficient and customer-orientated manner.
The Servicing Team operates across all regions to procure, manage and deliver legislative servicing, and other servicing/maintenance works and contracts. The team also provides technical support and expert guidance across the organisation on such matters relating to portfolio areas. From time to time both job responsibilities and portfolios will be reviewed and amended by the Servicing Manager to reflect changing business needs.
In order to be a success in this position you will possess a relevant technical qualification, preferably mechanical and/or electrical bias. You will have a minimum of two years experience in overseeing the performance of Outsourced Service providers to ensure service compliance in-line with our “safety first” culture. It’s important that you have an understanding of statutory requirements for Building Services such as, but not limited to, The Regulatory Reform (Fire Safety) Order 2005, Lifting Operations and Lifting Equipment Regulations 1998, PUWER regulations and Legionella. You must also be an effective communicator who embraces digital solutions to help ensure service compliance. You will be responsible for:
• Emergency Lighting
• Fire Detection and Prevention
• CCTV Systems
• Security and Door Entry Systems
• Water Quality
• Radon Extract Systems
• TV Ariel Systems
• White Goods, including commercial kitchens
• Hard Wired Life Line Equipment
Our interview dates are flexible and we may choose to hold interviews before the vacancy is closed.
Aster Group provides safety and security through our reliable landlord and independent living services and we supply a wide range of housing options in response to the housing crisis.
We own and manage over 30,000 homes, serving more than 90,000 customers in 40 local authority areas. We employ around 1,300 colleagues based in office locations across our operating regions.
We delivered nearly 1,000 new homes in 2017/18, with revenue from outright sales of £20m, shared ownership first tranche sales of £36m, generating an expected profit before tax of £50m.
We are investing in the future of our business with substantial resources set aside to improve our employee experience and to achieve our digital transformation ambitions. Through the Aster Foundation we are committed to giving something back to our local communities.