Technical Administrator

£15,000 - £19,999
18 May 2019
23 May 2019
Contract Type
Full Time
Title: Technical Administrator Compliance Administration

Salary: £18,000- £23,000

Hours: 40hrs per week

Location: Sandhurst

Duration: Permanent

Main Purpose:

To support the Compliance Team through high quality data production, targeted and routine reporting, and input to the co-ordination of Compliance Team priorities. Overall function is to input to and monitor the team activities, so they are effective in supporting Operations to meet all contractual outputs and KPIs; and management of Compliance Team Action Plans.

Technical Responsibilities

· Preparation and maintenance of reports as required by wider Compliance Team and Regional management utilising MS Excel, WorkManager or other bespoke IT systems to monitor business performance.

· Production of reports on contract Key Performance Indicators across the Region to ensure they are achieved within our contractual timescales. To include input to actions which identify issues and trends that are impacting Client performance.

· Input to and support for the Compliance Team's identification and associated actions relating to cost saving and performance enhancing ideas and projects via best practice, assisting with the implementation of new processes and procedures to ensure they are being completed by the team and the wider Operations teams.

· Support the ongoing completion of Quality Assurance, Health & Safety, Security & Fraud and Sustainability processes and initiatives.

· Support the wider Compliance Team in formal and team meetings including booking suitable facilities, confirming site access for non-pass holders, recording attendance and producing accurate minutes and action logs. Where required, maintain the office filing system in accordance with company policy, both electronic and hard copy files.

· Develop an understanding of how the administrative support delivers the effective, compliant and timely delivery of departmental duties in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies.

People Responsibilities

· Support management in providing accurate data to allow optimal solutions to internal and MOD customer requirements.

· Support ongoing system developments including testing of new reports, IT updates and bug fixes.

· Support the company's proactive approach to our safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential.

· Demonstrate and maintain a collaborative 'PartneringApproach' with Defence Infrastructure Organisation and the Supply Chain delivery organisations.

· Implement as directed and support Compliance and Operations team to enforce all appropriate measures to ensure that contractual obligations are met, ensuring that the highest standards of customer service are achieved

Commercial Responsibilities

· Support the team to ensure that all actions and works are delivered efficiently and economically to promote a profitable business.

· Develop and maintain strong and robust relationships with internal client/customer and Supply Chain stakeholders as directed to provide support and ensure excellent delivery of the contract.

· Improve customer service by assisting with the production of supporting front line knowledge and data to resolve issues quickly.

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