Technical Sales Support

Recruiter
Centrica
Location
South Yorkshire, Rotherham
Salary
Negotiable
Posted
03 Jun 2019
Closes
03 Jul 2019
Ref
R9971900
Contact
Centrica
Category
Retail and Sales
Contract Type
Permanent
Hours
Full Time

Overview:

Location - Rotherham

 

Job Purpose:

Support the development of B2B strategic relationships, (customers, service providers and partnerships) to generate new business, enhance product and service portfolio's and ensure service provisions for our customers whilst maximising relationships and opportunity.

 

Support the Strategic Relationship Manager, in managing customer expectations, providing technical advice and driving the performance of service provider provisions, via data input into company systems, production of MI, to ensure we understand and provide service levels in line with customer requirements and to ensure service providers performance is managed and monitored to meet BG and customer expectations

 

Accountability:

  • Coordination of regular performance review meeting with service providers, ensuring MI is captured and presented to drive performance improvements
  • Ensure all company systems are accurately updated within a timely manner
  • Provide proactive support to the Strategic Relationship Manager ensuring safety rules and work practices, systems are accurately updated, preparation of governance slides
  • Provide technical advice and interpret service provider information to customers
  • Aid in managing multiple service providers and Key Account customer requirements
  • Production of sales to delivery hand over data, to ensure the delivery team have everything required to deliver a project
  • Coordination/communication with delivery and other departments to ensure customer needs are met on a bespoke basis
  • Assist the Strategic Relationship Manager in daily activities related to successful sale of infrastructure projects and the smooth transition into delivery

 

Essential Skills/Person Specification:

  • Gravitas, with the ability to build strong external relationships to enhance and strengthen the company's profile
  • Ability to interpret design gas or electricity ideally both, identification of risks
  • Knowledge of planning and TMA
  • Working knowledge and experience in construction, technical and industry knowledge to manage/mitigate risk.
  • Key competencies: Focuses on solutions; Organises and plans; Manages others; Delivers Results and Focuses on the Customer