Personal Assistant for a Property Company

Earls Court, London (Greater)
£20 - £25 per hour
06 Jun 2019
06 Jul 2019
Paramount Apartments.
Contract Type
Self employed
Part Time

Job Title: Personal assistant

Job Summary: 

Personal assistant required to support a growing West London based serviced apartment / Airbnb business. 

We are a serviced apartments business which has grown organically in the past 5 years. We are excited to be part of an expanding industry and currently operate over 40 flats / studios as short-stay accommodation for a variety of business and leisure customers. 

Outstanding customer service is our highest priority and gives us the ‘edge’ in a competitive market. 

The candidate will report to the business owner. He / she will provide crucial administrative support in the management of a hospitality business spread across several sites in West London.

Job location:Earls Court, London, SW5**

** Although the candidate will be required to work in our office for several hours a week, much of the role can be performed remotely.

Hours:10-12 hours a week.

Rate:£20-£25 per hour 

Responsibilities and Duties:

Day-to-day activities will include: 

  • updating availability and bookings both on the Airbnb platform and on our central calendar;
  • responding to email / phone booking enquiries and requests, in line with our own and Airbnb’s service standards;
  • responding to guests’ reviews;
  • invoicing and taking payments;
  • preparing end-of-month financial reports and other performance reports using Microsoft ExCel;
  • assisting with online marketing and updating our website;
  • filing and general administration; and
  • assisting with online orders / purchases.


The candidate will:

  • be able to demonstrate exceptional organisational and communication skills;
  • ideally have at least one year’s experience as a personal assistant / secretary, including comprehensive experience using Microsoft Word and ExCel;
  • have excellent English language skills; and
  • ideally have experience working in customer service and / or the hospitality industry.