Customer Service Representative- £24,000 - £25,000

Recruiter
Office Angels
Location
Ascot
Salary
£20,000 - £24,999
Posted
14 Jun 2019
Closes
19 Jun 2019
Ref
1161636326
Contract Type
Permanent
Hours
Full Time
Customer Service Representative

Ascot

Permanent

£24,000 - £25,000 per annum

Excellent Benefits Package

I am proud to be working with market leader within the distribution industry. This is a really exciting role for a Customer Service savvy individual to join an established team on a permanent basis. You will be the heart and soul of the customer service department, ensuring customers are satisfied as well as supporting the busy sales team.

The company have a feel good, interactive and friendly atmosphere and will welcome someone with the same values. You will be working in a small team of x 4 managing the inbound/outbound communication.

Key Responsibilities
  • Management of inbound and outbound communication
  • Dealing with a variety of aspects of customer service enquiries and discrepancies
  • Managing all types of accounts including major accounts, online retailers and wholesalers
  • Manage the process of customers paper work and requirements
  • Processing and checking customers orders via Microsoft Outlook and online CRM's
  • Processing delivery notes for new orders
  • Book in deliveries to customers and book transport
  • Raise invoices for orders shipped
  • Building relationships with lapsed business

Candidate Experience Required
  • Microsoft Office proficient
  • Experience using CRM systems
  • Capable of working in a product focussed and customer service environment
  • Excellent telephone skills
  • Self motivated attitude
  • Experience of working with retailers

We are able to offer a fantastic benefits package including Free Parking, 9am-5pm hours and much more!

If you have charisma, a fantastic attitude and are looking for a role with career progression then please call Paige Harding today on or email your CV to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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