Administrator

Recruiter
IN SYNC Group Ltd
Location
Farnham
Salary
£15,000 - £19,999
Posted
18 Jun 2019
Closes
20 Jun 2019
Ref
1181377263
Contract Type
Permanent
Hours
Full Time
Due to company growth, we are looking for a customer-focused Administrator to join our VAT team.

Duties include:
  • Responsible for uploading clients' applications
  • Deregistering IN-SYNC client's from our VAT scheme
  • Support compliance for IN-SYNC clients
  • General management and administration of IN-SYNC's registered clients
  • Departmental administration (filing, scanning, etc.)
  • Weekly reporting on departmental progress and targets
  • Provide feedback to management of potential improvements to existing procedures and scripting
  • Work as part of a team to achieve the departmental standards and objectives
  • Work effectively with other departments within the Group to maintain excellent standards of service
  • Maintain an excellent level of understanding and knowledge of IN-SYNC Groups' products and services
  • Take responsibility for own personal development in line with agreed performance objectives
  • Working to help them to resolve any issues

Essential Skills, Knowledge & Experience
  • Experience of following processes
  • Excellent written and verbal communication skills, with a confident and clear telephone manner
  • A background in customer care/service environment, including handling email and phone queries
  • Team player with a flexible approach, possessing a strong commitment to customer service excellence
  • Good time management with ability to multitask and work under pressure
  • Highly accurate with excellent attention to detail
  • Ability to work towards deadlines and targets

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