HR Administrator

Cambridge, UK
25 Jun 2019
08 Jul 2019
Contract Type
HR Administrator
2 year FTC, Full time
£19,600 - £24,500

What it's about

As part of the HR Administration team, you will act as the first line support for Managers and Employees for all HR enquiries. The HR Administrator will play a vital role delivering outstanding customer service and transactional admin processing. A confident communicator, you will have a good eye for detail and be able to work to tight deadlines. Dealing with confidential data on a daily basis in a professional manner.

This is an entry level HR role and we are looking for someone with solid admin experience, as a HR Administrator you will work collaboratively within your HR Admin team and across the wider HR function. This is an exciting opportunity to become part of an ever-changing organisation with multiple development opportunities open to you.

What you'll be doing

• Provide an excellent Customer Service to managers and employees, being the first point of reference for HR queries, escalating to level 2 when required ensuring a positive employee experience.
• Provide professional and confidential HR administrative and transactional support throughout all stages of the employee life cycle with high accuracy of data input into the HR System and production of documentation; enabling effective downstream feeds, in particular payroll.
• Collaborate with colleagues within the immediate HR Admin Team and wider HR function to share knowledge and insights on trends, priorities and challenges; seek out opportunities for continuous improvement, ensuring a consistent approach to executing HR policies and processes
• Participate in HR projects and tasks relevant to the role, to inform current HR practice and improve services to the business in the future
• Ad hoc projects and tasks relevant to the role.

What we're looking for

The successful candidate will be proactive and innovative in their approach; they will have the ability to collaborate with all stakeholders at all levels. They will take responsibility & pride in their work whilst using their excellent customer service skills.

• Minimum GCSE Grade 4 / C or equivalent
• Relevant professional Level 3/5 qualification (or working towards) (Desirable)

• Excellent customer service skills
• Experience of HR systems in particular Success Factors (Desirable)
• Experienced user of Microsoft Office, particularly Advanced Word and Excel
• Excellent attention to detail
• Excellent Communication and Interpersonal Skills; confident to liaise with people at all levels
• Excellent Organisational Skills
• Ability to prioritise tasks effectively, and achieve results as a team
• Effective problem-solving skills

• Experience working in a busy multi-faceted administration environment
• Experience working with multiple processes and regulations
• Discretion and diplomacy in dealing with confidential information and sensitive issues

• Ability to prioritise workload to meet multiple deadlines, forward plan and manage a number of tasks effectively and simultaneously
• Willingness to work flexibly to meet the demands of the role
• High degree of creativity and resourcefulness
• Approachable, proactive and self-sufficient
• Collaborative approach
• Desire to continually look for opportunities to work smarter and improve the service provided

Who we are

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation. This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.


In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual performance related bonus and increases (discretionary)
• Enhanced maternity/paternity pay and childcare voucher scheme
• Employee discount and cash back scheme at 2,500 retailers
• Cycle scheme
• Season Ticket Loan
• Subsidised staff restaurants
• Support for professional qualifications
• Discounted access to the University of Cambridge Sport Centre, along with various other local

Work/life balance is important to us here at Cambridge Assessment, and we offer all our colleagues a range of flexible working options, which suit both the business and the employee. So please let us know of any flexible working requirements when applying and we can see how we can support you.

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 07/07/2019 and interviews will be held on 11/07/2019 .

If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.


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