Catalogue Management Assistant (Entry level)

Sopra Steria
£15,000 - £19,999
21 Jun 2019
27 Jun 2019
Contract Type
Full Time
Catalogue Management Assistant (Entry level)

NHS Shared Business Services

Salary: £17,550pa plus 25days Holiday, Pension, Private Medical, Car Allowance and 3% flexible benefits

Location: Salford

Role overview

Are you an Administrator or Customer Service advisor looking for a new and exciting opportunity?

If you are at the beginning of your Procurement career and looking for a chance to join an established team where you'll receive excellent training and development, then this could be the role for you.

NHS SBS require a Catalogue Management Assistant to support the eCommerce Catalogue Management team through the delivery of efficient and effective catalogue and content management services to customers as part of their broader procurement services contract.

The key aim is to represent NHS SBS as a progressive, proactive, responsive and innovative partner in order to deliver innovative procurement solutions, by working collaboratively with customer stakeholders, suppliers and NHS SBS colleagues throughout the business to deliver savings, process improvements, efficiency and product standardisation - driving costs down and quality/service up.

Key responsibilities
  • Deliver a content and catalogue management service to a wide range of Trusts in accordance with approved process, ensuring an audit trail is available for actions taken at all times.
  • Liaise with suppliers, NHS SBS colleagues and customer representatives to ensure the validity of data provided and take the necessary action to deliver catalogue accuracy.
  • Maintain an accurate contract database for each customer, proactively liaising with customer representatives on required actions and informing them of alternative product choices in line with NHS SBS contract portfolio.
  • Develop an understanding of the customer's catalogue and content management strategy to enable innovative thinking and suggestions on reporting and customer engagement improvements.
  • Attend and provide meaningful input into conference calls with the customer demonstrating the catalogue management service as a professional and knowledgeable value delivering service.
  • Recommend and report on savings opportunities for the customer.
  • Identify revenue generating opportunities for NHS SBS by utilising NHS SBS's contract portfolio for customers wherever possible.

Essential skills
  • Excellent excel skills with detailed working knowledge of Microsoft Office
  • Strong analytical and numerical skills, with the ability to work to a high degree of accuracy
  • Good communication and customer service skills
  • Self-motivated with a positive approach and aptitude for problem solving
  • Ability to plan and prioritise workload.
  • Ability to adhere to business process.

Desirable skills
  • Procurement experience
  • Understanding of Electronic Purchase Order System

About us

Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. We currently work with 100% of the NHS Commissioning organisations and over a third of NHS Trusts, providing a high level of governance and accountability for around £100 billion of NHS spend annually. We also provide a full range of solutions for NHS Provider organisations, ensuring cost improvements and efficiency savings, as well as improved data management and reporting.

NHS Shared Business Services is a unique joint venture between the Department of Health and Sopra Steria. We're proud to be the only company which is part of the NHS family, with over 30% of the market using one or more of our products. Our mission is to deliver £1 billion savings back to the NHS by 2020. We've already delivered audited savings of over £400 million to our NHS clients.

As an organisation one of our strategic objectives is to become a Great Place to Work, with a score of 70+. To ensure we achieve our aim we ensure our people are at the centre of our development.

NHS Shared Business Services is committed to establishing and maintaining a working environment which is free from discrimination and values all employees as individuals. All applicants and employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.

Find out more

Visit the NHS SBS website and the NHS SBS LinkedIn company page.

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