Nationwide, £8.21 per hour + commission, closing date 11th Aug 2019
About Wren Kitchens
Wren Kitchens is a family owned business, with our head office and manufacturing sites based in East Yorkshire and North Lincolnshire. The family behind Wren has been leading the way for over 35 years – we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Wren Kitchens is a truly passionate and dedicated to delivering success with our strong commitment and loyalty to customer experience. In less than ten years, we have become the UK’s largest kitchen retailer.
This year saw Wren named #1 top rated retail workplace in the UK. In addition to this, The Telegraph recognised us as the fastest growing bricks and mortar retailer with annual sales of over £500m and the Sunday Times ranked us as the 12th largest privately-owned company in the UK.
At Wren, we manufacture all of our kitchens here in the UK and do our best to make sure the local environment is at the heart of our manufacturing. Up to 25% of our materials come from sustainable local woodland, and 45% comes from nearby sawmills.
Flexible Working environment
Our Information Advisor roles are based in our amazing showrooms nationwide. As our showrooms receive 50% of our footfall over the weekend, we are looking for 12 hour Information Advisors to work every Saturday and Sunday. You will work 6 hours each day - your usual start time would be between 10am and 12noon, finishing between 4pm and 6pm.
This role is perfect for people with family commitments or a part time role during the week who want to develop themselves and their career. This could be the start of an amazing career with the Number 1 Kitchen retailer.
Where we are based
We are based throughout the UK with 79 showrooms nationwide, with at least another 10 opening this year. We have locations as far north as Aberdeen, as far south as Plymouth and everywhere in-between.
To find your closest branch please visit: https://www.wrenkitchens.com/showrooms and use the interactive map to see where we are based.
We are dedicated, eager and enthusiastic.
We care about our customers, colleagues, products and service.
We are open, honest, and trustworthy.
We strive to be number one in all we do.
We pursue the perfect experience for every customer.
What we have on offer
Fantastic pay – the best pay package in the kitchen sector, and amazing incentives during our peak seasons. You will receive £8.21 per hour, and generous commissions boosting this to an OTE of £14-18 per hour. Plus, with uncapped commission, the sky’s the limit.
Here at Wren we want you to grow along with us. There are great career opportunities and progression with ongoing expert training to help you to get where you want to be.
Every weekend, our showrooms are full of eager customers excitedly shopping for their brand new kitchen. As our showrooms are so busy we are looking for Information Advisors to welcome and engage with all of our potential customers and deliver the exceptional Wren service that we are so proud of.
You'll proactively approach customers to show them around the showroom and our kitchen ranges while confidently talking about, and introducing them to, Wren Kitchens. You'll be able to show your enthusiasm for our kitchens and our customers' kitchens, engaging them in genuine and enjoyable conversation and asking all the right questions to understand their needs. You'll also be actively listening to create quality leads, and selling our free home survey and design appointments to our customers.
No experience is required as all the training you’ll need will be provided, along with the tools to do the job and a uniform.
"There are so many opportunities to grow and move up the ladder, if you have the passion and drive."
A bit about you
You’ll have a real passion for delivering the very best customer service, creating a relaxed and enjoyable shopping experience for all our customers. You will be a confident and effective communicator with an eye for detail and design. Smart appearance with a can-do attitude is a must. Previous experience in a sales or KPI lead environment would be advantageous but enthusiasm to drive your own performance and personally succeed and smash targets is essential!
This position will be open to applications until 12th August 2019.
The Application Process
The Application Process
Following a review of your application, you may be invited to a short phone interview conducted by our recruitment team. This will help us to find out more about the person behind the CV and to answer any questions you have regarding the role. Candidates successful from this stage will then have a face to face interview in the showroom with the General Manager.
Interested in joining the team?
"Wren is a fantastic place to work for those who want to be part of a growing company and can bring new and exciting ideas to the table to drive the company forward."
Head of Customer Operations
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