People Systems Advisor

Guidant Global
Cardiff County
£25,000 - £29,999
25 Aug 2019
28 Aug 2019
Contract Type
Full Time
Location - Cardiff

Contract -Permanent Full-Time, 35 hour working week with some flexibility to work from home

Salary - Up to £28,000 per annum, Dependent on experience

Action for Children

Every year, Action for Children impacts on the lives of 310,000 children, young people and their families across the UK, through our professional and committed workforce of c.4700.

We now have a fantastic opportunity to join the People Advice team. This role will see you providing a quality point of contact for all colleagues and to ensure HR systems updates are processed in a timely manner. You will deliver a responsive, high quality customer focused service, applying all changes in line with Action for Children's Human Resources policies, procedures, guidance notes and current legislation.

The role?
  • Provide a first point of contact for all staff and managers regarding HR Systems, updating system requests, contracts, changes in salaries and reporting lines
  • Provide advice to staff and managers regarding HR policies and procedures, ensuring more in-depth advice requests are passed to People Advisers where necessary and escalating to the People Advice Partner any cases that are of a higher level
  • Proactively troubleshoot issues that arise within the HR Systems that support the service delivery of the People Advice Team, prior to escalating to the HRIS team for further troubleshooting expertise
  • Be the first point of contact for any testing and delivery of new system functionality for the HR information systems
  • Ensure the People Advice Team, standard operating procedures are kept up to date regarding all HR information systems
  • Be the technical lead within the People Advice Team for human resources management systems, undertaking training were required and then delivering the training to the rest of the People Advice Team
  • Maintain confidentiality at all times, in particular to sensitive HR data

The person?
  • Educated to degree level or have equivalent work experience
  • Experience of managing casework
  • Experience of advising, guiding and directing management with the application of HR policies, procedures and guidance
  • Previous experience in People systems - (iTrent - essential) and systems issues/fixes/report generation
  • Demonstrable experience of managing and organising a challenging workload, including prioritisation
  • Previous experience of systems administration
  • Ability to build credibility for self and the service by establishing and developing excellent relationships
  • Numerical, analytical and problem-solving skills
  • Ability to select, analyse and interpret data
  • Demonstrable use of Microsoft packages including Excel and Outlook

Please refer to the full job description and person specification on the Action for Children website for further information and where you will be able to complete an application.

The Rewards?

We offer a highly competitive salary, with a minimum of 7 weeks leave (i.e. 29 days' plus bank holidays), an excellent company pension scheme, regular and supportive supervision, season ticket travel loan facility, interest free Development Loans and discounts at major high street retailers. Plus, a lot more.

For further details please contact Saima Khan quoting reference 2360 on

We look forward to you applying!

Guidant is acting as an Employment Agency in relation to this vacancy.