Night Porter (15-25hrs per week)

Recruiter
Alexander House Hotels & Utopia Spas
Location
Dartford
Posted
17 Aug 2019
Closes
22 Aug 2019
Ref
1233687833
Contract Type
Permanent
Hours
Part Time
NIGHT PORTER (Flexible 15- 25hrs per week)

The Place

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.

Please see our website for a full list of facilities and bedrooms.

Join our Front of House team under the direction of our experienced Night Manager.

The Role

Covering a full range of guest services including reception, food and beverage service and banqueting setup duties. You will be part of small team of 3 responsible for guest care and security covering shifts from 9pm to 2am
  • 3- 5 days, 5 hrs per day, flexible 15-25 hrs per week including weekend shifts on a rota basis.
  • Guest care and service including; guest check in and check out, answering/handling hotel switchboard, enquiry handling, preparing and serving light snacks/meals, banqueting setups, bar service out of hours, general porter/concierge duties
  • Security including; completing security clock rounds, fire checks, locking up the hotel and spa, managing the front door access during the night, complying with fire prevention and fire procedures

Requirements
  • Smart appearance
  • Friendly manner - even at Night!
  • Customer service experience
  • Mature approach to customer service and safety/security issues
  • Must have 2 excellent references available to be checked.
  • Experience of night shift working preferred

Benefits
  • £9.74 per hour including holiday pay
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beve£9.74rage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

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