Customer Service Agent at Tutorfair

Recruiter
Tutorfair
Location
London
Posted
29 Aug 2019
Closes
04 Sep 2019
Ref
1228184610
Contract Type
Permanent
Hours
Part Time
Providing excellent service to Tutorfair customers! We're looking for a patient, enthusiastic and cheerful individual to join our Customer Service team to help provide assistance for clients and tutors contacting Tutorfair.

Tutorfair is a website to help parents find tutors. We care passionately about transparency, fairness and equality in education; every lesson supports our mission to make tutoring fair. This is a part-time, paid opportunity to work in a fun and fast growing start-up.

What your role will involve
  • Answering emails and our online chat
  • Answering the phone
  • Monitoring activity on the website to help tutors and clients
  • Designing and improving the ways we provide customer service

What you'll get out of it
  • Flexible shifts (between 10-12 hours a week)
  • Build experience of business start-ups
  • Exposure to the Education and Tech Start-up industries

An ideal team member
  • Has experience of tutoring, or the education industry
  • Has experience in a customer-facing role
  • Believes in making a difference and being part of a socially responsible company Is patient, caring, and extremely helpful

Pay £9-£11/hour depending on experience

Email a cover letter (addressed to our CEO) on why we are a great fit for each other and your CV.

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