Part Time Client Success Executive

Central London
20 Aug 2019
31 Aug 2019
Contract Type
Part Time
At Airsorted, our mission is to make hosting hassle-free for everyone. And as the world's largest host management company, we've already managed over £60,000,000 in host earnings, managing 4,000+ of homes in over 22 cities around the world.

Our customer promise is to make it easy, deliver great value and build trust. This is at the heart of everything that we do.

Account Executives play an absolutely critical role in delivering that promise for our clients (or hosts as we like to call them).
We're looking for a Weekend Client Success Executive to support our client relations team and ensure host issues are always handled speedily and with care, for a contracted period of 3 months from ASAP until at least November with possibility of extension. You'll be part of a rapidly expanding global team. What will you be doing?
  • Weekend Account Executives deal directly with our clients to ensure their experience is always outstanding
  • You will be acting on behalf of our clients, ensuring guest experiences are hassle free and enjoyable
  • Our weekend support team work on time sensitive issues which require immediate resolution so needs a resourceful individual with the ability to think on their feet

So what is your background like?
  • Relevant experience in a customer-facing role would be a big bonus!
  • A people person who enjoys developing new working relationships
  • Able to seek thorough context before coming to a judgement of a situation
  • A doer. Someone who is able to get the job done whatever obstacle presents itself
  • Focussed on excellent attention to detail
  • Organised and efficient with their time
  • Excited about using technology to transform an industry

Important information
  • This is a Weekend Role
  • The schedule is Saturday - Sunday, 9:00 - 18:00.
  • You would be needed to commit to at least 10 days (paid) of training during the week
  • Dates: ASAP until end of November 2019 with possibility of extension
  • Enhanced Parental Leave - Family comes first.
  • Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work, free snacks and drinks every day - we've got it all
  • Employee discounts - at heaps of restaurants, shops, gym memberships, cinema tickets and more
  • MacBook - For business use
  • 34 days paid holiday - 33 days plus an extra day off on your birthday (pro-rata)

At Airsorted we believe in having a diverse and inclusive environment. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments - at any point in the process - we'll do our best to accommodate. Just let us know what you need on your application form, or drop us an email at

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