Service Coordinator

Recruiter
BRITISH RED CROSS 11
Location
Bedfordshire
Salary
£15,000 - £19,999
Posted
02 Sep 2019
Closes
08 Sep 2019
Ref
1243718007
Contract Type
Permanent
Hours
Part Time
Service Coordinator
Location: Bedfordshire (requires travel within the area)
Fixed Term until 31st May 2020
Part time 25 hours per week
Salary: GBP 19,276- 19,758 per annum, pro-rata, DOE

Are you a Coordinator with excellent interpersonal and communication skills; able to lead and motivate people?

The British Red Cross have an exciting position for an enthusiastic and proactive individual to join our Independent Living team as a Service Co-ordinator in our office in Bedfordshire

Working as a Service Co-ordinator, you will be responsible for building strong positive relationships and liaising with hospital staff and other medical professionals in the community, including GP surgeries, to receive patient referrals.

You will be evaluating and analysing the outcomes of the services, assigning incoming referrals to support workers, monitoring the service delivery, ensuring service health and safety, evaluating progress, overseeing record-keeping, recruiting, engaging and managing volunteers, attending hospital meetings, and ensuring the team works together seamlessly. Not one day will be the same !

About the team

The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

About the person
  • Educated to GCSE level (or equivalent by experience)
  • IT literate
  • Understanding of how to improve service quality for the benefit of users
  • Full driving licence allowing to drive manual transmission vehicle would be beneficial
  • Willingness to work flexible hours
  • Ability to deal with queries in a diplomatic, professional and confidential manner


Closing date for application is 23.59hrs on the 8th of September 2019 with interviews to follow.

Should you have any questions on this role please email us at or call us on 0300 004 0554 quoting reference REQ0000026QT.

We offer a wide range of staff benefits, these include:
  • 36 days holiday pro-rata for part-time staff (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension

A little bit more about us...

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on LinkedIn - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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