Support Administrator

Red Door Recruitment Limited
St. Albans
£15,000 - £19,999
03 Sep 2019
07 Sep 2019
Retail and Sales
Contract Type
Full Time
Salary of 20k plus potential £2-3k bonus per year, 25 days holiday, BUPA, healthcare cash plan, contributory pension scheme, flexible hours, full training and supportive environment!

We are recruiting for a Sales Support Administrator to join a friendly, well-established company in St Albans. This company are leaders in their field and have many longstanding, loyal employees who are passionate about what they do!

You will be helping to support a team of 9 sales advisors in their day to day duties. Working alongside 3 other administrators, you will be liaising with customers with enquiries, over the phone and email, logging all the required information with the objective of converting project prospects and estimates to orders.

Key responsibilities:
  • Maintain customer communication with advisors to ensure continued interest
  • Managing enquiries and reviewing related documentation
  • Thoroughly checking estimates against initial enquiries
  • Logging all relevant customer contact information onto database
  • Arrange site/client visits for advisors
  • Maintain database and diary information
  • Follow up with contacts for upcoming projects
  • Occasionally assist with and attend exhibitions

What the employer is looking for:
  • At least 1 years' experience in a support role within a sales environment
  • Methodical and numerate, with great attention to detail
  • Strong team player
  • Confident and professional telephone manner
  • Computer literate - Microsoft products including Excel
  • Experience in using a database - preferable
  • Good communication skills both verbal and written
  • Ability to meet deadlines
  • Excellent English and grammar

What's in it for you?
  • £20k salary
  • Potential to earn an additional £2k-£3k per year (paid quarterly) - dependent on individual and company performance
  • 25 days holiday plus bank holidays
  • Private medical insurance
  • Healthcare cash plan
  • Free parking
  • Open plan, welcoming and friendly office
  • Flexible working hours - 7.5 hours per day between the core hours of 7:30am - 9pm (following training period)

Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.