Online Sales/E-Commerce Assistant

Tucker French Ltd
£20,000 - £24,999
27 Sep 2019
01 Oct 2019
Contract Type
Full Time
As a fast growing independent plumbing and heating merchants, with branches and showrooms across London and the Home Counties, we are expanding and developing our head office in Epsom. We are now looking to recruit a creative, committed and enthusiastic Online Sales/E-Commerce Assistant to join the team.

Note: This job is office based in Epsom and cannot be done remotely.

Your duties will include:
  • Working with the Online Sales/E-Commerce team to process orders, answer customer queries and provide general administration support.
  • Updating our expanding and diverse product listings on both Amazon and eBay.
  • Assisting with the prompt packing and despatch of orders via courier and Royal Mail.
  • Processing customer returns and refunds.
  • Raising sales invoices, shipping of orders, processing credit card payments and completion of daily taking sheets.
  • Shipping of customer orders and assisting with the control and management of stock.
  • Placing purchase orders with suppliers and liaising regarding deliveries.

  • Previous experience working in eBay and Amazon sales.
  • Strong communication skills, both written and verbal.
  • Have experience with specialised software to assist with product and sales management.
  • Capable of adapting to different tasks on an ad hoc basis; maybe required to assist in other elements of the business such as packing orders.

This role is for immediate start and working 40 hours per week (Monday - Friday 8am - 5pm, and Saturday morning on a rota basis.